Wind Topup abroad (problems again) - Page 5

andy · 29-01-2011, 11:15

I've run into a problem with this, after managing to pay ok with a UK card in the past.

2 debit cards are declined, and using Paypal with either of them doesn't work either.

Unfortunately I've managed to leave this late, so the SIM may be dead by the time I can contact them or try that saveonroaming site next week.

Can Wind reactivate SIMs which go slightly beyond the expiry date, like UK networks will do?

Effendi · 31-01-2011, 17:38

No, they don't, afaik.
Dial *123# to check if it's still active, or *124*4242#.
In case let me know to see if I can help you from here.

andy · 18-02-2011, 11:34

I think I might ask your help with this.

I've phoned up a few times to phone numbers I could find, asked if they speak English, and asked to be transferred to a call centre, as calling 155 is impossible from outside Italy. Not much progress so far.

Even if they can't be persuaded to reactivate, one thing I might like explained is why they sold my contact details and I've received unwanted email trying to sell me an insurance product ..... [edit] and 2 other products

	(#41)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	29-01-2011, 11:15 I've run into a problem with this, after managing to pay ok with a UK card in the past. 2 debit cards are declined, and using Paypal with either of them doesn't work either. Unfortunately I've managed to leave this late, so the SIM may be dead by the time I can contact them or try that saveonroaming site next week. Can Wind reactivate SIMs which go slightly beyond the expiry date, like UK networks will do?

	(#42)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	31-01-2011, 17:38 No, they don't, afaik. Dial 123# to check if it's still active, or 1244242#. In case let me know to see if I can help you from here. Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones*: Nokia Lumia 630 dual sim

	(#43)
andy (Offline) Senior Member Prepaid Prophet Posts: 2,128 Join Date: 10 Dec 2004 Country:	18-02-2011, 11:34 I think I might ask your help with this. I've phoned up a few times to phone numbers I could find, asked if they speak English, and asked to be transferred to a call centre, as calling 155 is impossible from outside Italy. Not much progress so far. Even if they can't be persuaded to reactivate, one thing I might like explained is why they sold my contact details and I've received unwanted email trying to sell me an insurance product ..... [edit] and 2 other products Last edited by andy; 20-02-2011 at 22:47..