Germany | guide on how to order and recharge solomo SIM cards

inquisitor · 10-08-2010, 22:07

This screwed update has two really bad effects: One is that people with activated parallel call (incoming calls will ring on mobile phone and VoIP-account simultaneously) have been unreachable since Friday while callers get an announcment saying the number is inexistant, which is strongly confusing. The other is, that there's a security flaw - if you access online customer service from the same computer after another solomo customer, you'll get to see data from that other customer. Besides these issues their online customer service is full of errors now.
Against the background of their low reliability, their recurring problems with even basic services, the bad network quality of the eplus network, which they are using, the lack of data packs and the cheap(er) rates of reliable providers like Fonic, who use better networks, I've also quit solomo today (I've posted a detailed list of issues causal for my decission on the solomo forum). Hopefully the affected number will be ported to Fonic soon.
All in all solomo seems to be just a public betatest running on minimum investments, which is reflected in all these problems.

In consequence I hereby withdraw my recommendations for solomo, which I made in the past. Fonic seems to be the best alternative for most solomo customers.

Motel75 · 11-08-2010, 07:50

Quote:

Originally Posted by inquisitor

Fonic seems to be the best alternative for most solomo customers.

I'd agree, but I'd also say that CallYa International is also a good choice for short-term foreign visitors, as it has very competitive international rates and the first month's 1.99 fee is essentially free; the 5 cent on-network rate is good if there is more than one person visiting Germany together. (However, the data pricing is counterintuitive, the 15-cent off-network rate is not outstanding, and the monthly fee discourages casual use of this tariff, as does the fact that it is a tariff and not an add-on.)

TheMadBrewer · 13-08-2010, 03:40

You can see from my earlier post (27 July) that I ordered 3 solomo pro startpackets.

I got an email that they shipped 2 August.

Here we are 10 days later and they have not arrived and emails to solomo have not been answered.

I'm starting to get that old "United Mobile" feeling

I'll have 8 sims to replace -- a bit of money if I switch to fonic -- but better to spend the money and have something that works, rather than not spend it and have ....

dg7feq · 15-08-2010, 12:51

Quote:

Originally Posted by TheMadBrewer

You can see from my earlier post (27 July) that I ordered 3 solomo pro startpackets.

I got an email that they shipped 2 August.

Here we are 10 days later and they have not arrived and emails to solomo have not been answered.

I'm starting to get that old "United Mobile" feeling

I'll have 8 sims to replace -- a bit of money if I switch to fonic -- but better to spend the money and have something that works, rather than not spend it and have ....

we regularly order Solomo-cards for work - they tend to have 2 weeks delivery time lately (whatever it takes them so long to print the welcome letter and glue a SIM card on it...).

Chris

TheMadBrewer · 15-08-2010, 16:13

Quote:

Originally Posted by dg7feq

we regularly order Solomo-cards for work - they tend to have 2 weeks delivery time lately (whatever it takes them so long to print the welcome letter and glue a SIM card on it...).

Chris

Thanks, Chris. The other two times I've ordered them they came within days. So I'll chill out, relax and have a beer...

	(#1)
inquisitor (Offline) Senior Member Prepaid Professionist Posts: 1,399 Join Date: 15 Nov 2006 Country:	10-08-2010, 22:07 This screwed update has two really bad effects: One is that people with activated parallel call (incoming calls will ring on mobile phone and VoIP-account simultaneously) have been unreachable since Friday while callers get an announcment saying the number is inexistant, which is strongly confusing. The other is, that there's a security flaw - if you access online customer service from the same computer after another solomo customer, you'll get to see data from that other customer. Besides these issues their online customer service is full of errors now. Against the background of their low reliability, their recurring problems with even basic services, the bad network quality of the eplus network, which they are using, the lack of data packs and the cheap(er) rates of reliable providers like Fonic, who use better networks, I've also quit solomo today (I've posted a detailed list of issues causal for my decission on the solomo forum). Hopefully the affected number will be ported to Fonic soon. All in all solomo seems to be just a public betatest running on minimum investments, which is reflected in all these problems. In consequence I hereby withdraw my recommendations for solomo, which I made in the past. Fonic seems to be the best alternative for most solomo customers. terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762; postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com

	(#3)
TheMadBrewer (Offline) Senior Member Prepaid Fan Posts: 127 Join Date: 01 Jun 2005 Location: Marina del Rey, CA Country:	13-08-2010, 03:40 You can see from my earlier post (27 July) that I ordered 3 solomo pro startpackets. I got an email that they shipped 2 August. Here we are 10 days later and they have not arrived and emails to solomo have not been answered. I'm starting to get that old "United Mobile" feeling I'll have 8 sims to replace -- a bit of money if I switch to fonic -- but better to spend the money and have something that works, rather than not spend it and have .... Whole bunch of SIMs, mostly dead, some still working...