Wind Italy - Confused!

ca-uk · 27-06-2010, 15:14

i think i've figured it out - in the minute and a bit that i had a connection, it managed to suck down 25 euros worth of data - using up my credit and preventing the mega unlimited from activating - even though it said it was active. the 15 euro top up today removed the 'debt' from my account, leaving me with 10 euro credit, and mega unlimited is now active and finally working. so, it means i blew 25 euro credit on data, but should be able to surf the rest of the week that i'm here, so all in an expensive data trip (i put 30euro on my 3.ie sim, which is not getting 3g, plus the total 60euro spent on wind sim and credit) - so 90 euro on data, but still cheaper than paying per mb. at least i know for next time..

do you have access to your wind.it online account? i think that when you credit, it appears to go on your account for some time, but then gets swallowed up to cancel any 'debt'

if you go to 'il tuo traffico' - does it show any 'debito residuale' in the 'addebiti e accrediti' section? after my 15 euro topup yesterday, this shows 5euro debiti, which explains where 5 euro of today's 15 euro topup went

i think it's all just a bit confusing/unclear - especially not speaking the language very well as for me the assumption that when my sim became active that the mega unlimited would be active at the same time was costly - but i guess that's what the italian lady may have been telling me..

at least i know for next visit, and i will make sure to topup to keep this sim active rather than go through the pain/cost again..

	(#4)
ca-uk (Offline) Junior Member Amateur Member Posts: 24 Join Date: 04 Oct 2007 Country:	27-06-2010, 15:14 i think i've figured it out - in the minute and a bit that i had a connection, it managed to suck down 25 euros worth of data - using up my credit and preventing the mega unlimited from activating - even though it said it was active. the 15 euro top up today removed the 'debt' from my account, leaving me with 10 euro credit, and mega unlimited is now active and finally working. so, it means i blew 25 euro credit on data, but should be able to surf the rest of the week that i'm here, so all in an expensive data trip (i put 30euro on my 3.ie sim, which is not getting 3g, plus the total 60euro spent on wind sim and credit) - so 90 euro on data, but still cheaper than paying per mb. at least i know for next time.. do you have access to your wind.it online account? i think that when you credit, it appears to go on your account for some time, but then gets swallowed up to cancel any 'debt' if you go to 'il tuo traffico' - does it show any 'debito residuale' in the 'addebiti e accrediti' section? after my 15 euro topup yesterday, this shows 5euro debiti, which explains where 5 euro of today's 15 euro topup went i think it's all just a bit confusing/unclear - especially not speaking the language very well as for me the assumption that when my sim became active that the mega unlimited would be active at the same time was costly - but i guess that's what the italian lady may have been telling me.. at least i know for next visit, and i will make sure to topup to keep this sim active rather than go through the pain/cost again..