ekit dual number [US & UK] SIMs

[Stu]

Originally Posted by rfranzq

In 'account detail' online does it show that your US service is activated?

I can make outbound US calls on the phone and it says "US Mode" on the display. I've been through their website and can't find anything under account details. I did start in international mode and dial the code to activate US mode. I then shut off the phone for five minutes.

On the web, it shows my US number is still alive, my account is active, shows a positive account balance, SIM is Passport SIM, etc. When I enable call forwarding, I can send the call elsewhere for US$1 a minute to the US (presumably the cheapest call forward).

[Bossman]

I now get this message after entering the PIN. I first noticed this one day last week. When I change to Global mode, it registers instantly. I tried this several times. May be the US number has expired or so. I last used it in Jamaica in April. When I call both the US/UK numbers it it goes straight to voicemail. That may be due to the US number been expired, and not being able to receive calls in the global mode while in the US. I can log into the account using both US/UK numbers. Too expensive to try to make an outgoing call while in the US, so I did not try that.

I just sent ekit an email. If anyone else in the US is working fine, then it's likely my US number expiring. No big deal there, I will activate another when next I am traveling.

[rfranzq]

Originally Posted by Bossman

"Sim Card registration failed in US mode" I now get this message after entering the PIN........ When I change to Global mode, it registers instantly.May be the US number has expired or so. .

The US number probably has not expired..........yet. Probably the US 'activation' has expired after two weeks of nonuse. Either go online to your account and click on 'activate' SIM of dial 870 from global mode and you should be working in US mode in a few minutes. [Check the SIM card address list and see if there is an item called "Activate US Service" {870}]