New World Sim Company truphone.com

Effendi · 14-04-2010, 14:27

Hi Truphone, welcome to our Forum.

It really seems there are quite a lot of issues in SMS sending & receiving.
I also copy/paste here what I wrote by e-mail to your customer service.

Here are the problems I had after really few tests.
- SMS to Italian number (operator 3, former Wind number): never received (but billed)
- SMS to Italian number (operator Wind): never received (and not billed)
- SMS to Italian number (operator Vodafone): OK
- SMS to Polish number (operator Orange): OK
- SMS from Polish number (operator Orange): never received
- SMS from mobiSMS service: OK
- SMS from Italian number (operator Vodafone): never received
- SMS from Italian number (operator Wind): never received

All outgoing SMS in Italy have been billed € 0.12 instead of € 0.11.

VladS · 14-04-2010, 14:50

I have yet to receive my Truphone SIM card... Ordered it on Mar 14th. I guess Canada Post is sloooow.

	(#1)
Effendi (Offline) The great Dictator! Prepaid Prophet Posts: 2,487 Join Date: 13 Jan 2004 Location: Trieste/Trst Country:	14-04-2010, 14:27 Hi Truphone, welcome to our Forum. It really seems there are quite a lot of issues in SMS sending & receiving. I also copy/paste here what I wrote by e-mail to your customer service. Here are the problems I had after really few tests. - SMS to Italian number (operator 3, former Wind number): never received (but billed) - SMS to Italian number (operator Wind): never received (and not billed) - SMS to Italian number (operator Vodafone): OK - SMS to Polish number (operator Orange): OK - SMS from Polish number (operator Orange): never received - SMS from mobiSMS service: OK - SMS from Italian number (operator Vodafone): never received - SMS from Italian number (operator Wind): never received All outgoing SMS in Italy have been billed € 0.12 instead of € 0.11. Working Prepaids: IT: Wind, Vodafone IT, UNO Mobile; SM: Prima; UK: 3, Virgin; INT: TravelSIM, Truphone. Deceased Prepaids: CZ: Oskar, Eurotel; SK: Orange; DE: E-Plus, Aldi, Simyo; GE: Geocell; AM: Armentel; PL: Heyah, Plus; LT: Tele2; LV: Amigo; EE: Elisa; UA: Kyivstar; NZ: Vodafone; INT: UM, UM+, ICQSim. GSM/3G Phones: Nokia Lumia 630 dual sim

	(#2)
VladS (Offline) Senior Member Prepaid Pioneer Posts: 590 Join Date: 22 Jun 2004 Country:	14-04-2010, 14:50 I have yet to receive my Truphone SIM card... Ordered it on Mar 14th. I guess Canada Post is sloooow. VladS Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160 Postpaid SIMs: CA: Fido, Wind; INTL: Telna Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow Dead SIMs: too many to list