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petkow (Offline)
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Default 02-03-2010, 13:32

With Masmovil you can activate internet from their website or by calling 1473.
   
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Evan (Offline)
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Default 03-03-2010, 15:52

Thanks. I won't be able to activate internet from their website, since I won't have any internet connection when I'll arrive in Spain.

I hope that they can activate internet alternatively by calling 1473, even though they explicitly say on their help/FAQ section that internet activation is possible only though the web.
   
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f300 (Offline)
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Default 04-03-2010, 07:34

Quote:
Originally Posted by Evan View Post
internet activation is possible only though the web.
I wonder who are the geniuses coming with these ideas. Last time I've had my internet connection down I called my ISP and the menu for connection problems and support was ending with something like "go to this URL". Apparently phone support is only for people who want to buy more stuff from them...
   
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petkow (Offline)
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Default 05-03-2010, 14:51

Quote:
Originally Posted by Evan View Post
T
I hope that they can activate internet alternatively by calling 1473, even though they explicitly say on their help/FAQ section that internet activation is possible only though the web.
Have a look at:
MSmovil: Despierta tu mvil!
Quote:
1. Get a SIM card here.
2. When you receive the SIM card at home, configure your mobile and activate internet (here is the link or call 1473).
   
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Evan (Offline)
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Default 09-03-2010, 20:03

Quote:
Originally Posted by petkow View Post
Thanks a lot for the info and the link petkow. However, the link is about the "Fixed Price tariff of 1GB" and not the "normal" pay as you go Internet.

Their user guide explicitly states:
Quote:
Configuration of your mobile phone for mobile internet

To start to use the service you only need to:
1. Enter your personal YOSOYMÁS account on the web and activate the service.
2. Configure your mobile phone or modem through your YOSOYMÁS account or do it manually.
MSmovil: The smart mobile choice


And their FAQ section, says exactly the same:
Quote:
What is YOSOYMAS?

YOSOYMÁS is a personal online account for MÁSmovil clients... From MyAccount you can:

1. Check your credit.
2. See your complete calling history with details such as date, duration and spending.
3. Recharge your card.
4. Enter your payment details. This enables you to recharge later directly from the mobile phone menu or recharge automatically with the Automatic Top up.
5. Configure your mobile phone to enable online browsing on the mobile or sending MMS messages.
MSmovil: The smart mobile choice

Rather confusing and contradictory information really. I really hope that your information is more updated and I can activate the internet by a phone call.
   
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babble (Offline)
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Default Despierta tu móvil ;) llama gratis al 1473 - 09-03-2010, 21:21

Quote:
Originally Posted by Evan View Post
I really hope that your information is more updated and I can activate the internet by a phone call.
Take a look at the top right-hand corner of this page:
https://clientes.masmovil.es/MasVida...oycliente.html

In spanish it says: "Despierta tu móvil llama gratis al 1473"

Which means: "Wake-up, i.e. activate, your mobile, by calling the free phone number 1473."
   
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Evan (Offline)
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Default 10-03-2010, 11:15

Thanks babble, hope it works that way
   
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