eKit not receiving calls to US number when abroad

[kupe]

Originally Posted by rfranzq

Actually, I think they have it set up [I somehow recall something about this but I don't know where I learned this] so that you will NOT receive US# calls in the US if you are in 'Global mode. They then send an SMS saying it is cheaper if you get into US mode.

Which ekit card do you have? I am not sure that would make a difference but there are different rates for different cards. I don't know--mabe I am just curious.

It's the Telestial Passport eKit sim. I've just PMd details to eKit and I'll post what we find.

Thanks!

Kupe

[christophermikels]

Hi Kupe! Did you resolve your problem concerning your eKit not able to receive calls? Please post them here. I think I am having the same or similar problem of my own.

[kupe]

Originally Posted by christophermikels

Hi Kupe! Did you resolve your problem concerning your eKit not able to receive calls? Please post them here. I think I am having the same or similar problem of my own.

Just got back yesterday from Belgium, and eKit worked fine this time. I had lengthy discussions with the nice folks at eKit support, and they were not able to see anything that might have caused the earlier problems. So the plan was for me to give it a try once I got to Belgium and call them if it didn't work.

Sooo, as we speak, all seems okay. We still don't know why it didn't work in Italy or the British Virgin Islands, but hopefully isolated network issues?

So, that's where it stands.

Kupe

[FBlack_111]

Kupe:

When it did not work the first time, did you manually change the GSM carrier in Italy to see if the problem was corrected?

[kupe]

Originally Posted by FBlack_111

Kupe:

When it did not work the first time, did you manually change the GSM carrier in Italy to see if the problem was corrected?

Yep- three different ones. Made no difference. In any case, hopefully working now.

Kupe

[Bossman]

I am on my last day of a 7-day visit to Montego Bay, Jamaica. The Ekit sim card has not really been useful for what I got it for. May be only 1 out of 10 calls to the US number rang through. I tested this several times. Since I have several ways to call, via Wifi, using other sim cards, etc. Thank god for TelnaMobile. Once I realized calls to the Ekit sim were not coming through, I changed my forwarding to Telna. And that worked for all incoming calls. Withe the non-functiojnal Ekit, the caller hears a ring, but it does not ring through to the Ekit sim and eventually just goes to VM. I switched carriers Digice/C&W, but the results were the same. Outgoing calls worked without a problem. Thanks to the resort's free WiFi (Only in the reception area), pretty much almost all my outgoing calls were from My Nokia E63 (Using voipcheap, skypemobile, and truphone clients) and my Tmobile Nokia UMA phones using the WiFi.

Like I always say, make sure to have a backup of more then one other option. It also helps that I have my netbook with voipcheap and skype on it.

[kupe]

Originally Posted by Bossman

I am on my last day of a 7-day visit to Montego Bay, Jamaica. The Ekit sim card has not really been useful for what I got it for. May be only 1 out of 10 calls to the US number rang through. I tested this several times.

Hi Bossman-

I had similar poor results with my eKit in the Caribbean last month- in our case the British Virgin Islands. Calls to my US number were not coming through. I've since been back and forth to Europe several times and got my eKit calls just fine. So this seems to be some sort of network issue in the Caribbean?

I do know next time I'm "down in da islands" I'm going to buy a local LIME Sim Card.

Kupe