Global Roaming (former Celtrek)

GadgetKen · 12-02-2010, 01:33

If nothing heard by next Tuesday, it would be a good idea to file the PayPal dispute. You can use your unanswered messages as documentation that you tried to resolve the transaction in good faith with no results. This needs to be done within 45 days of the original transaction. Good luck!

f300 · 12-02-2010, 09:19

Paypal terms of service might differ from country to country but from experience I can tell you they don't cover "prepaid credit", only physical goods. Now I don't know exactly how they handle these corner cases where a physical SIM is delivered with some attached prepaid value.
However you should be able to get the money for the phone which is what matters. I strongly recommend you escalate to a claim (or however is called the next step) now because at this point only an automated message will be sent to the shop and either they'll get a nudge and send your phone faster (if they can/want to do it) or you'll get your money back faster. It's win-win and you waited enough anyway.

	(#1)
GadgetKen (Offline) Senior Member Prepaid Expert Posts: 342 Join Date: 14 Dec 2004 Location: Connecticut, USA Country:	12-02-2010, 01:33 If nothing heard by next Tuesday, it would be a good idea to file the PayPal dispute. You can use your unanswered messages as documentation that you tried to resolve the transaction in good faith with no results. This needs to be done within 45 days of the original transaction. Good luck! Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko Satphone: InMarSat Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid) Broadband International Data: SkyRoam VOIP: Skype

	(#2)
f300 (Offline) Member Advanced Member Posts: 72 Join Date: 12 Mar 2008 Country:	12-02-2010, 09:19 Paypal terms of service might differ from country to country but from experience I can tell you they don't cover "prepaid credit", only physical goods. Now I don't know exactly how they handle these corner cases where a physical SIM is delivered with some attached prepaid value. However you should be able to get the money for the phone which is what matters. I strongly recommend you escalate to a claim (or however is called the next step) now because at this point only an automated message will be sent to the shop and either they'll get a nudge and send your phone faster (if they can/want to do it) or you'll get your money back faster. It's win-win and you waited enough anyway.