Global Roaming (former Celtrek)

Moshe · 06-02-2010, 00:05

How can the "bottom line" be that I'm at fault for loading money onto my SIM? What the &"*£?

I load a lot of money onto my SIMs because I do a lot of work in remote, third-world areas with not much access to a computer. If that makes me culpable for getting screwed by Celtrek and Global Roaming, then I may as well forget about ever being accessible to my family and colleagues while I am doing dangerous work in farflung areas. "Sorry, I can't load money onto a roaming SIM because if I lose it then I'm at fault."

Really?

Luckily I am working in New York this week and had my Maxroam with me. I gave Celtrek many chances to give me a response -- ANY response -- to my queries. Not so much as a form email was received. Are you kidding me??

I had to laugh when I checked the "knowledge base" on their site and it was empty. Says it all about the people running Global Roaming, I think.

Bossman · 06-02-2010, 00:28

I apologize if it sounded that way. I am in no way blaming you at all. It's just that I have been burnt by a few of them, that I now load it up when I am about to use it.

Hopefully, it's just a temporary glitch and they resolve it soon.

QUOTE=Moshe;30970]How can the "bottom line" be that I'm at fault for loading money onto my SIM?[/QUOTE]

	(#1)
Moshe (Offline) Junior Member Amateur Member Posts: 15 Join Date: 05 Feb 2010 Location: Tel Aviv Country:	06-02-2010, 00:05 How can the "bottom line" be that I'm at fault for loading money onto my SIM? What the &"*£? I load a lot of money onto my SIMs because I do a lot of work in remote, third-world areas with not much access to a computer. If that makes me culpable for getting screwed by Celtrek and Global Roaming, then I may as well forget about ever being accessible to my family and colleagues while I am doing dangerous work in farflung areas. "Sorry, I can't load money onto a roaming SIM because if I lose it then I'm at fault." Really? Luckily I am working in New York this week and had my Maxroam with me. I gave Celtrek many chances to give me a response -- ANY response -- to my queries. Not so much as a form email was received. Are you kidding me?? I had to laugh when I checked the "knowledge base" on their site and it was empty. Says it all about the people running Global Roaming, I think.

	(#2)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	06-02-2010, 00:28 I apologize if it sounded that way. I am in no way blaming you at all. It's just that I have been burnt by a few of them, that I now load it up when I am about to use it. Hopefully, it's just a temporary glitch and they resolve it soon. QUOTE=Moshe;30970]How can the "bottom line" be that I'm at fault for loading money onto my SIM?[/QUOTE] Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile