giffgaff - new MVNO coming up in the UK

petkow · 27-09-2009, 13:31

I think this is going to be a bit like Simyo which is the lowco (no-frills) product of KPN across Europe. Interestingly, in all their markets, KPN also has a few secondary "premium products". I think networks like giffgaff, simyo etc. are really aimed at web users who are comfortable with technology, are familiar with forums like this and who are able to do quick product comparisons.

Characteristics:
- Web only purchase options (no store presence)
- No mainstream advertising (TV, billboards etc.)
- Awful customer service (web-only)
- No telephone numbers for customer service (if so only premium rate)
- Low data rate
- Low per minute rate
- Free on-network calls??
- Possibly favourable data roaming rates??

Overall, this looks like it could be an interesting product for ppgsm users!

	(#3)
petkow (Offline) Senior Member Prepaid Pioneer Posts: 696 Join Date: 01 Aug 2006 Location: Madrid Country:	27-09-2009, 13:31 I think this is going to be a bit like Simyo which is the lowco (no-frills) product of KPN across Europe. Interestingly, in all their markets, KPN also has a few secondary "premium products". I think networks like giffgaff, simyo etc. are really aimed at web users who are comfortable with technology, are familiar with forums like this and who are able to do quick product comparisons. Characteristics: - Web only purchase options (no store presence) - No mainstream advertising (TV, billboards etc.) - Awful customer service (web-only) - No telephone numbers for customer service (if so only premium rate) - Low data rate - Low per minute rate - Free on-network calls?? - Possibly favourable data roaming rates?? Overall, this looks like it could be an interesting product for ppgsm users!