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FBlack_111 (Offline)
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Default 10-09-2009, 15:49

Maybe the use of the word "legitimate" was too strong. Yes there is a charge to a company for half a call. Explain how any SIM company that charges it's customers for incomplete, canceled, unanswered calls etc. can hold on to customers? Especially when there are other companies who do not charge customers for such calls. As part of any business model, there are some expenses that cannot or should not be passed on to customers. It's part of doing business. If a customer feels he's being taken advantage of, they usually find other companies to work with.

Many years ago, I took my son to a fast good restaurant in Europe. They charged extra for a little pack of ketchup. Once there was talk of doing this in the U.S. Never happened. No one wanted to take a chance of offending their customers or compete against a company who did not charge.
   
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petkow (Offline)
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Default 10-09-2009, 16:39

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Many years ago, I took my son to a fast good restaurant in Europe. They charged extra for a little pack of ketchup.
But it often requires an agreement amongst operators to stand up to what is right! If that fails, government regulation kicks in...


The fast food example was probably Germany. It stems from the high taxes they have on plastic packaging but I completely agree with the charging! It ends wastage, and is better for the environment. I would guess in the USA, at least a third of those ketchup sachets go unopened into the garbage. Why are you often given 5 sachets for 1 portion of fries anyhow?

The same goes for free plastic carrier bags in grocery stores!
   
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