Is Maxroam working?

[123456]

Reply from Maxroam Support within a day:

There is a charge associated with unanswered calls. However this is something we will be removing from the service in the coming few months.

There is no monthly fee of 1 EUR, we had originally planned to introduce this but it was never implemented. We also have no intention of introducing this fee.

Regards,
...... ......
Customer Service Operative

[123456]

Last week i had some unanswered calls when travelling in Indonesia and Malaysia. None of then was charged. So Maxroam held the promise to remove the charges for unanswered calls!

[123456]

Originally Posted by 123456

Last week i had some unanswered calls when travelling in Indonesia and Malaysia. None of then was charged. So Maxroam held the promise to remove the charges for unanswered calls!

Today i had 2 unanswered calls to the Netherlands and although the calls were dropped automatically after 57 seconds 50 eurocent per call was charged. Without any notice from Maxroam the charges for unanswered calls are back. I think i will leave them after finishing my current credit!

[GadgetKen]

Will also be using up my MaxRoam credit. Tough accessing account on their website, cumbersome dialing procedure (usually had to use * prefix code to initiate callback), no local US number but did have good customer service and reasonable rates in some countries. I wish them well but it's just not the right choice for me.

Going to Nevis end of February for a couple of weeks and Bermuda at the end of May. Will use up MaxRoam chip on Nevis trip and then switch my dual sim phone to:
1) Digicel Bermuda (Digicel is on Nevis and in-network roaming rates are reasonable and dialing procedure is easy).
2) A dual US/UK number ekit SimpleCalling sim chip I got in the mail yesterday from an ebay ekit auction. By luck of the draw, I got an out of state number in Southampton, New York (fancy town on Long Island; I can pretend I own a seaside "cottage" with servants and a yacht). Good rates from some countries (St. Marteen en route is cheap and Nevis is reasonable) but not others (Antigua on the way back and Bermuda on my following trip are very high rates). Also liked the polished simplecalling website, full features including data and phone linked web blogs, and very reasonable rates for calls made in the US and Canada. Realize this sim doesn't suit everybody's needs, but it should work OK for me.
Will have backup of an old Iridium phone, wifi Skype (either my MacBook or Sony Mylo), and old fashioned landline calling cards.

[Bossman]

Just FYI. From the maxroam website:

"Please note that due to an issue with partner carriers in certain countries, customers roaming in Australia, Brazil, Chile, Colombia, Gibraltar, Hong Kong, Malaysia, Morocco, Peru, Singapore, South Africa, South Korea, Thailand, Turkey and USA will be unable to make or receive calls until further notice. We would like to apologise for this interruption to service, we are endeavouring to return service to the affected areas as soon as possible. "

[chinaroam]

I trevel from mainland china to honk kong and use a maxroam sim. but now it not work. on maxroam page a message speaks https://www.maxroam.com/Administration/Login.aspx no service to call or recive call from all the world.
what to do? you know other company?
thank you much