Gt-sim bad bad bad

FBlack_111 · 25-07-2009, 00:14

My World Master Card states that "We must hear from you no later than 60 days after we send you the first bill on which the error or problem occurred." So if you get a bill 20 days after the purchase, you essentially have 80 days from the purchase date to file a written complaint. I am not sure if this is the same with European credit cards, but if an item has not arrived in a month I certainly would file a complaint. My Master Card even includes a form with the bill to file the written complaint.

mart.lu · **Strange -** 25-07-2009, 14:03

I'm using GT SIM now since January this year in a lot of countrys in Europe, i get two numbers from them and do not get any problem to get my SIM cards.

It can happen that the post company lose something.

I know that GT SIM support is not perfect and also not really easy to reach.
Then send them a LOT of mails with the reference of the past mails. Sometimes it works. In the same time call them (if you use their service directly from their website it doesn't cost you anything).

In my case sometimes they charge me bad and i have to do it like that, but at the end they always give me my money back.

Now i suggest you not to leave this like that YOU SHOULD GET YOUR SIM with no extra cost, then ask them again and again and again

to send you the SIM that you already pay.

I was also a UNITED MOBILE customer and i think that GT SIM is a good deal. They offer you a voice mail by web (no cost), you can buy DID numbers then the people can reach you on a local non mobile phone number and you only get charged 0,10 Euro/min(if the country is free in incoming calls).
You can send web SMS and web calls (BETAMAX is cheaper

) evrything with the same bill

Hope this can help you
luciano

	(#1)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	25-07-2009, 00:14 My World Master Card states that "We must hear from you no later than 60 days after we send you the first bill on which the error or problem occurred." So if you get a bill 20 days after the purchase, you essentially have 80 days from the purchase date to file a written complaint. I am not sure if this is the same with European credit cards, but if an item has not arrived in a month I certainly would file a complaint. My Master Card even includes a form with the bill to file the written complaint.

	(#2)
mart.lu (Offline) Junior Member Amateur Member Posts: 14 Join Date: 22 Mar 2009 Country:	Strange - 25-07-2009, 14:03 I'm using GT SIM now since January this year in a lot of countrys in Europe, i get two numbers from them and do not get any problem to get my SIM cards. It can happen that the post company lose something. I know that GT SIM support is not perfect and also not really easy to reach. Then send them a LOT of mails with the reference of the past mails. Sometimes it works. In the same time call them (if you use their service directly from their website it doesn't cost you anything). In my case sometimes they charge me bad and i have to do it like that, but at the end they always give me my money back. Now i suggest you not to leave this like that YOU SHOULD GET YOUR SIM with no extra cost, then ask them again and again and again to send you the SIM that you already pay. I was also a UNITED MOBILE customer and i think that GT SIM is a good deal. They offer you a voice mail by web (no cost), you can buy DID numbers then the people can reach you on a local non mobile phone number and you only get charged 0,10 Euro/min(if the country is free in incoming calls). You can send web SMS and web calls (BETAMAX is cheaper) evrything with the same bill Hope this can help you luciano