Gt-sim bad bad bad

bbob · 24-07-2009, 09:50

Contact Visa, Direct and file a claim the should lookin to that.

If not some visa card will give you an insurance on the item you bought. For example by dutch visa card will give me 180 days insurance against loss or damage of the goods I bought using my visa card.

You lost your card, has never been delivered so you might try to use the insurance. This is only if your card offers this, not all visa card do this.

f300 · 24-07-2009, 16:18

These mess-ups really saddens me. There's another thread (different company I think) where a customer paid 35$ (!!!) shipping and waited more than two months (and has been told that the shipping costs were actually 67$ and in the end had the service cancelled completely because he wasn't nice enough during those two months).
Even if we see only singular cases still each one of these experiences is one too many. The SIM cards cost now a couple bucks, if that (I'm talking about the physical thing, when bought in bulk by a phone company). Unless you want to have some mega-fast overnight delivery it doesn't make sense to add any services to normal mail (which is under $2 in most situations). If the item doesn't arrive let's say one week after it should normally arive just send another one. The customer can't be at fault here (except for obvious stupid things like wrong address) - the card is absolutely useless without the service, either for a mail thief or for a dishonest customer. It can be only a honest mistake (mail lost, etc) or just the company trying to make a quick buck. If after months the company tries to get extra money, is still not delivering and so on it's pretty clear it's a rip off.

Anyway I would strongly suggest not to accept any unreasonable delay and to dispute the charge immediately if you see nothing happens after let's say twice the original delivery time (which can't be more than 2x10 days I guess). Of course that's for the next time as now it's way too late.

easyroam- · 27-07-2009, 12:32

Quote:

Originally Posted by f300

The SIM cards cost now a couple bucks, if that (I'm talking about the physical thing, when bought in bulk by a phone company

Your way of the mark!

Roaming sim cards are especially designed and programmed with larger chipsets. A realistic price is more $15/$20 depending on quantity and suppler.

Yes bbob
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petkow · 27-07-2009, 19:07

Quote:

Originally Posted by easyroam-

Your way of the mark!

Roaming sim cards are especially designed and programmed with larger chipsets. A realistic price is more $15/$20 depending on quantity and suppler.

Are you serious?

Obviously not wanting to dispute this with an expert, but just hoping to learn something here... apart from the auto-callback trigger, what makes them so very different from the contract SIM (64K I think) that I have from o2?

f300 · 02-08-2009, 16:58

Quote:

Originally Posted by easyroam-

Roaming sim cards are especially designed and programmed with larger chipsets. A realistic price is more $15/$20 depending on quantity and suppler.

I'm not disputing the amount, probably you don't have other choices. However just looking around I've noticed something that might put things into perspective: you can buy nowadays a Nokia prepaid including a Vodafone (I think) prepaid card for 9.97 EUR. And that includes shipping (amazon.de) if you buy more than 20EUR merchandise (which isn't hard). So a current, new (yes, basic and simlocked) phone with everything (battery, charger, SIM) is much cheaper (retail!!!) than a SIM card (wholesale).

So on one side we have EU-roaming with 0.19EUR incoming/0.43 EUR outgoing EU-wide (including to EU mobiles) even for the lousiest prepaid in EU. On the other side you have huge costs like 67$ shipping or 15-20$ SIM card (before anybody in the chain even starts thinking about a profit and before the customer actually using any service). In the end it's really tough to grow (or even keep) such a business and I respect anybody that even tries.

	(#1)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	24-07-2009, 09:50 Contact Visa, Direct and file a claim the should lookin to that. If not some visa card will give you an insurance on the item you bought. For example by dutch visa card will give me 180 days insurance against loss or damage of the goods I bought using my visa card. You lost your card, has never been delivered so you might try to use the insurance. This is only if your card offers this, not all visa card do this.

	(#2)
f300 (Offline) Member Advanced Member Posts: 72 Join Date: 12 Mar 2008 Country:	24-07-2009, 16:18 These mess-ups really saddens me. There's another thread (different company I think) where a customer paid 35$ (!!!) shipping and waited more than two months (and has been told that the shipping costs were actually 67$ and in the end had the service cancelled completely because he wasn't nice enough during those two months). Even if we see only singular cases still each one of these experiences is one too many. The SIM cards cost now a couple bucks, if that (I'm talking about the physical thing, when bought in bulk by a phone company). Unless you want to have some mega-fast overnight delivery it doesn't make sense to add any services to normal mail (which is under $2 in most situations). If the item doesn't arrive let's say one week after it should normally arive just send another one. The customer can't be at fault here (except for obvious stupid things like wrong address) - the card is absolutely useless without the service, either for a mail thief or for a dishonest customer. It can be only a honest mistake (mail lost, etc) or just the company trying to make a quick buck. If after months the company tries to get extra money, is still not delivering and so on it's pretty clear it's a rip off. Anyway I would strongly suggest not to accept any unreasonable delay and to dispute the charge immediately if you see nothing happens after let's say twice the original delivery time (which can't be more than 2x10 days I guess). Of course that's for the next time as now it's way too late.