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easyroam- (Offline)
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Default 22-07-2009, 09:43

Data rates are not regulated or capped, So the main operators can charge what ever they like.

All this price capping for calls and sms are well and good, If your not in a E.U country calling an other E.U country, Then you will still pay higher charges.

If the likes of Vodafone and other main operators are having there profits cut, They could then add a little more to the cost of data or other roaming services. If your outside of the E.U, then your going to pay more as they can charge what ever they like.

Local sims are always a better option. If you visit a county on a regular basis, then buy a local sim.
If your only going there for short time, You then have to look at the price of the sim card, The cost of call credit and if you don't use your credit, Does the credit expire.
   
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Bossman (Offline)
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Default Sim now showing inactive - anyone else - 25-08-2009, 03:17

Via this offer, I got a sim in the April, and I used it quite a lot in June when I traveled. Now, I tried to check my balance and it's reporting back with callkey.callcontroller.Inactive sim. Also, I can no longer log into the account. I believe the topup policy is once a year or so. So, it should still be valid. Heck, I have not even had the thing for 5 months.

Anyone else having issues? I have emailed easyroam and will report back with their response.


EDIT: Here is the travel life blurb.
Service life
The travel sim card has a fixed service life of 365 days. However to keep your travel sim card working for the following year.
You will need to Top-up / Add credit on to your account. This will keep your number working for the next 365 days.
There is no expiry of call credit.


Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile
   
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Bossman (Offline)
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Join Date: 22 Apr 2005
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Default Response from easyroam. - 25-08-2009, 03:24

Here is the response: It was a very quick one too...
-----------------------------------------------------------------
Sim cards that are not used for 30 days go in to standby mode. Just give us a call or send a email to reactivate your card.

Call credit no longer expire. You will need to top-up/Add credit at least once a year.

Your sim card is now working.


UK Customer Services

easyroam - 100% Free roaming - No Daily Fee - No connetion charge !

Quote:
Originally Posted by Bossman View Post
Via this offer, I got a sim in the April, and I used it quite a lot in June when I traveled. Now, I tried to check my balance and it's reporting back with callkey.callcontroller.Inactive sim. Also, I can no longer log into the account. I believe the topup policy is once a year or so. So, it should still be valid. Heck, I have not even had the thing for 5 months.

Anyone else having issues? I have emailed easyroam and will report back with their response.


EDIT: Here is the travel life blurb.
Service life
The travel sim card has a fixed service life of 365 days. However to keep your travel sim card working for the following year.
You will need to Top-up / Add credit on to your account. This will keep your number working for the next 365 days.
There is no expiry of call credit.


Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile
   
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