Global Roaming (former Celtrek)

[cizake]

FREE incoming is certainly the reason that brought so many players out of business.
I do not see any rationality in FREE.
Funny how some expect us 'alternative operators' to offer FREE service while main carriers are stealing our $$ for last decade over excessive 'roaming' charges between same operator. For example Tmobile Germany/Tmobile USA/Tmobile UK. They do their own clearing. 100% profit on a 3Euro/min call.
I understand customer wants more but seriously you all have a job and certainly do not work for free. A free SIM + free shipping + free incoming + toll free number is what everybody wants but this won't happen. And if some fools wants to to try it, they will join the deadpool of companies that have tried.
My 2cts.
Sorry to jump in like this but sometimes obvious things must be said.

Best to all

[adam917]

Originally Posted by cizake

FREE incoming is certainly the reason that brought so many players out of business.
I do not see any rationality in FREE.
Funny how some expect us 'alternative operators' to offer FREE service while main carriers are stealing our $$ for last decade over excessive 'roaming' charges between same operator. For example Tmobile Germany/Tmobile USA/Tmobile UK. They do their own clearing. 100% profit on a 3Euro/min call.
I understand customer wants more but seriously you all have a job and certainly do not work for free. A free SIM + free shipping + free incoming + toll free number is what everybody wants but this won't happen. And if some fools wants to to try it, they will join the deadpool of companies that have tried.
My 2cts.
Sorry to jump in like this but sometimes obvious things must be said.

Best to all

Whoa whoa whoa there. I certainly don't mean free everything, but wouldn't it simply be logical to give free incoming at least in popular countries to turn customers away from reverting to buying a local SIM in each country they go? Would you rather have some business than none at all? I personally would be willing to pay a premium for outgoing if I knew my incoming will be covered. Heck, I would be willing to pay a separate perhaps annual fee to ensure it, that way you would be guaranteed a certain amount for each user and the user still gets what they want.

I take this POV for both calls and SMS (which from my understanding usually costs more to send in Europe vs the US, but in the US we pay for incoming SMS which in my eyes is very unfair, as spamming can end up costing users a lot of money). I wonder how the new roaming regulations in the EU will negatively affect both operators and customers.