ekit dual number [US & UK] SIMs

VladS · 01-06-2009, 12:25

I confirm everything works well... Now if I could only figure out how I managed to configure my profile to do what it did. I guess we'll never know.

John, thanks a lot for all the help. Brilliant service.

Last but not least, could you comment on the 'send SMS' intercept a caller hears when a customer is unavailable and the voicemail is deactivated? Your original cards used the original operator's intercept and the caller was not billed for the call. The new ones connect as soon as the 'send SMS' intercept is heard.

FBlack_111 · 01-06-2009, 15:18

VladS.

For me, I don't see a problem in giving my callers the option to send me a text message informing me they called. Since you can turn off voice mail, some people might like to be notified with a free e-mail that a call came in while their phone was off.

Most of us in the U.S. have cell phone plans with free long distance service to domestic U.S. numbers. In fact many of us have a home phone with free domestic long distance. I like the fact that these people can essentially call me for free on the EKIT U.S. number rather than having to call a U.K. number to reach me.

And even if they have to pay to call my U.S. number, it's a very cheap call.

FBlack_111 · 01-06-2009, 15:34

I am not sure that if a call to the U.S. number is unanswered, and they send a text message, if it goes to the +44 number or the U.S. number. I forgot that a text message costs 10 cents if it's received on my U.S. Number. But it's still a cheap way to know if someone is trying to reach me.

VladS · 01-06-2009, 16:49

FBlack_111:

I don't think you understand where my problem is...

The problem is since the inception of the 'send SMS' intercept, the caller is billed for the call even when the phone is off and the voicemail disabled. If I wanted to know who called while the phone was off I could have kept the voicemail active...

FBlack_111 · 01-06-2009, 17:41

VladS:

Maybe I am missing something. Are you unhappy that someone has to actually "pay" for the call that goes to a message? Is it a cost factor? If it's just the actual cost of the call, it's pretty small and not much to worry about?

Or is it something else?

VladS · 01-06-2009, 18:11

FBlack_111:

Network level intercept messages are free as they're streamed through the signalling path (just like ringing). Once the MVNO replaces the default intercept and routes the call to an application such as the missed call SMS, the call becomes chargeable and the caller get billed.

My point is that the new dual IMSI package could have been setup just like the single IMSI packages and routed to network default intercepts.

In my case I route all my incoming calls via an IP PBX and never give out the actual DIDs associate with a SIM. Having to pay for each and every call I miss can add up pretty quick. On top of all this I also can't take advantage of the calling number detection in the SMS intercept as the current PBX firmware doesn't properly handle RPID (remote party ID) for my outbound trunk(s).

JDekit · 02-06-2009, 08:20

Quote:

Originally Posted by VladS

I confirm everything works well... Now if I could only figure out how I managed to configure my profile to do what it did. I guess we'll never know.

John, thanks a lot for all the help. Brilliant service.

Last but not least, could you comment on the 'send SMS' intercept a caller hears when a customer is unavailable and the voicemail is deactivated? Your original cards used the original operator's intercept and the caller was not billed for the call. The new ones connect as soon as the 'send SMS' intercept is heard.

Hi VladS,

From what I understand there should have been no change in the behaviour from single number service to the dual number service. We could look at stopping the SMS intercept. I'll have to speak to our tech guys about whether this is possible and what's involved. Let me know if you think making this change would be of value.

John

OdinTheConfused · **Receiving SMS on US number -** 02-06-2009, 11:48

Is it possible to receive SMS messages on the US phone number?

If so, most US cellular providers use an e-mail address for this, is there such an e-mail for this service?

For example my US bank would offer text alerts send to my US cell phone if I have an e-mail address for it.

Thanks for your help.

JDekit · 03-06-2009, 02:27

Quote:

Originally Posted by OdinTheConfused

Is it possible to receive SMS messages on the US phone number?

If so, most US cellular providers use an e-mail address for this, is there such an e-mail for this service?

For example my US bank would offer text alerts send to my US cell phone if I have an e-mail address for it.

Thanks for your help.

Yes, you can receive both calls and SMS messages on either the UK or US phone number. Think of it as both numbers are active simultaneously to receive calls and SMSes at any time.

We don't currently have an email address for inbound SMS. This is something we may look at in future if there is demand for it.

We appreciate the feedback and really welcome new product and functionality ideas.

makavel · 03-06-2009, 05:25

Quote:

Originally Posted by JDekit

Yes, you can receive both calls and SMS messages on either the UK or US phone number. Think of it as both numbers are active simultaneously to receive calls and SMSes at any time.

We don't currently have an email address for inbound SMS. This is something we may look at in future if there is demand for it.

We appreciate the feedback and really welcome new product and functionality ideas.

I just purchased a new Passport US SIM and would also love to see and email to SMS gateway for this service!

As for the new SIM, things have been fairly smooth! As was mentioned, the pre-programmed shortcodes don't work on the US side, so one must dial them manually. Also, GPRS only works on the UK side, but this isn't really a big deal! I do love the whole dual IMSI idea though. Keep up the good work!

	(#1)
VladS (Offline) Senior Member Prepaid Pioneer Posts: 590 Join Date: 22 Jun 2004 Country:	01-06-2009, 12:25 I confirm everything works well... Now if I could only figure out how I managed to configure my profile to do what it did. I guess we'll never know. John, thanks a lot for all the help. Brilliant service. Last but not least, could you comment on the 'send SMS' intercept a caller hears when a customer is unavailable and the voicemail is deactivated? Your original cards used the original operator's intercept and the caller was not billed for the call. The new ones connect as soon as the 'send SMS' intercept is heard. VladS Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160 Postpaid SIMs: CA: Fido, Wind; INTL: Telna Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow Dead SIMs: too many to list

	(#2)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	01-06-2009, 15:18 VladS. For me, I don't see a problem in giving my callers the option to send me a text message informing me they called. Since you can turn off voice mail, some people might like to be notified with a free e-mail that a call came in while their phone was off. Most of us in the U.S. have cell phone plans with free long distance service to domestic U.S. numbers. In fact many of us have a home phone with free domestic long distance. I like the fact that these people can essentially call me for free on the EKIT U.S. number rather than having to call a U.K. number to reach me. And even if they have to pay to call my U.S. number, it's a very cheap call.

	(#3)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	01-06-2009, 15:34 I am not sure that if a call to the U.S. number is unanswered, and they send a text message, if it goes to the +44 number or the U.S. number. I forgot that a text message costs 10 cents if it's received on my U.S. Number. But it's still a cheap way to know if someone is trying to reach me.

	(#4)
VladS (Offline) Senior Member Prepaid Pioneer Posts: 590 Join Date: 22 Jun 2004 Country:	01-06-2009, 16:49 FBlack_111: I don't think you understand where my problem is... The problem is since the inception of the 'send SMS' intercept, the caller is billed for the call even when the phone is off and the voicemail disabled. If I wanted to know who called while the phone was off I could have kept the voicemail active... VladS Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160 Postpaid SIMs: CA: Fido, Wind; INTL: Telna Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow Dead SIMs: too many to list

	(#5)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	01-06-2009, 17:41 VladS: Maybe I am missing something. Are you unhappy that someone has to actually "pay" for the call that goes to a message? Is it a cost factor? If it's just the actual cost of the call, it's pretty small and not much to worry about? Or is it something else?

	(#6)
VladS (Offline) Senior Member Prepaid Pioneer Posts: 590 Join Date: 22 Jun 2004 Country:	01-06-2009, 18:11 FBlack_111: Network level intercept messages are free as they're streamed through the signalling path (just like ringing). Once the MVNO replaces the default intercept and routes the call to an application such as the missed call SMS, the call becomes chargeable and the caller get billed. My point is that the new dual IMSI package could have been setup just like the single IMSI packages and routed to network default intercepts. In my case I route all my incoming calls via an IP PBX and never give out the actual DIDs associate with a SIM. Having to pay for each and every call I miss can add up pretty quick. On top of all this I also can't take advantage of the calling number detection in the SMS intercept as the current PBX firmware doesn't properly handle RPID (remote party ID) for my outbound trunk(s). VladS Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160 Postpaid SIMs: CA: Fido, Wind; INTL: Telna Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow Dead SIMs: too many to list

	(#8)
OdinTheConfused (Offline) Junior Member Newbie Posts: 2 Join Date: 21 Nov 2007 Country:	Receiving SMS on US number - 02-06-2009, 11:48 Is it possible to receive SMS messages on the US phone number? If so, most US cellular providers use an e-mail address for this, is there such an e-mail for this service? For example my US bank would offer text alerts send to my US cell phone if I have an e-mail address for it. Thanks for your help.