Callback solution with pbxes.com and voicetrading.com

[bbob]

Don't think you need to setup an extenstion.

You need to setup.

1 trunk for inbound calls, your italian DID number
Thank set inbound routing for that trunk. use the trunk name for inbound routing and select callback and than callback number

1 trunk four outbound routing, voicetrading
Outbound routing rule to dial outside.

You only need an extension if you want to to webbased callback.

[mingelli]

Originally Posted by bbob

Don't think you need to setup an extenstion.

You need to setup.

1 trunk for inbound calls, your italian DID number
Thank set inbound routing for that trunk. use the trunk name for inbound routing and select callback and than callback number

1 trunk four outbound routing, voicetrading
Outbound routing rule to dial outside.

You only need an extension if you want to to webbased callback.

I did all that. Just on outbound routing with route name voicetrading, have set destination clicked on valid all numbers without any other setting. Is that ok? Is this the rule to dial outside?

I also setup an extension for webased callback as you described. Regarding this I set up as incoming route username-calback then call thru pin and set it. In extension I setup ext 200 and in device option dial SIP/username-callabck@pbxes.com. Is that correct or I need to change SIP with something else?

[mingelli]

One more general question. When I trigger the callback calling my DID, will I be charged 2 calls from my voicetrading account, one to my callback number and the other to the number dialled out. Correct? Or only for 1 call, the one dialled out?

[mingelli]

Any answer from my 2 threads above? Thanks