Free sim card offer for united mobile customers

easyroam- · 28-05-2009, 19:59

Sorry for not getting back sooner. We have been overrun with customers exchanging there sim cards. In the last 4 weeks, We have changed over 480+ sim cards and now with united mobile website going offline, It's gone crazy.

We are currently only offering UK +447924 sim cards only. However, this may change once the dual sim is operational.

www.travelsim.co.uk

FBlack_111 · 28-05-2009, 23:34

Easyroam:

Can you recharge the SIM directly from the cell phone or by calling your customer service?

MrEd · 02-06-2009, 18:36

Quote:

Originally Posted by FBlack_111

Easyroam:

Can you recharge the SIM directly from the cell phone or by calling your customer service?

Do you mean like this (SMS) when you say from the phone? https://globalsimcard.co.uk/text2topup.php

FBlack_111 · 02-06-2009, 20:46

MrEd:

With my EKIT SIM I just have to dial 191 and I am connected to either a self service touch tone recharge system or a live customer service rep. I have found that I am not always able to get to a computer. I was on an overnight ferry from Palermo to Naples once and they had no computer. So if needed, I could at least recharge by phone with EKIT. Also, I was once on a cruise ship and recharged from my balcony by giving a customer service rep my AMEX number right over the cell phone.

MrEd · 03-06-2009, 11:43

Quote:

Originally Posted by FBlack_111

MrEd:

With my EKIT SIM I just have to dial 191 and I am connected to either a self service touch tone recharge system or a live customer service rep. I have found that I am not always able to get to a computer. I was on an overnight ferry from Palermo to Naples once and they had no computer. So if needed, I could at least recharge by phone with EKIT. Also, I was once on a cruise ship and recharged from my balcony by giving a customer service rep my AMEX number right over the cell phone.

With Text2TopUp you don't need a PC or web access. You simply send an SMS. provided you have mobile coverage, you can top up anywhere.

FBlack_111 · 03-06-2009, 15:18

MrEd:

Text2topup sounds like a good alternative too if no computer is available. I am not sure if Easyroam's SIM can do that either.

littleyip · 29-06-2009, 06:13

Hey Easyroam,

Can we have an update on when the dual-sims will be available and whether old UM customers can trade for those?

Thanks!

	(#1)
easyroam- (Offline) DEALER Prepaid Fan Posts: 108 Join Date: 01 Oct 2007 Country:	28-05-2009, 19:59 Sorry for not getting back sooner. We have been overrun with customers exchanging there sim cards. In the last 4 weeks, We have changed over 480+ sim cards and now with united mobile website going offline, It's gone crazy. We are currently only offering UK +447924 sim cards only. However, this may change once the dual sim is operational. www.travelsim.co.uk

	(#2)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	28-05-2009, 23:34 Easyroam: Can you recharge the SIM directly from the cell phone or by calling your customer service?

	(#4)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	02-06-2009, 20:46 MrEd: With my EKIT SIM I just have to dial 191 and I am connected to either a self service touch tone recharge system or a live customer service rep. I have found that I am not always able to get to a computer. I was on an overnight ferry from Palermo to Naples once and they had no computer. So if needed, I could at least recharge by phone with EKIT. Also, I was once on a cruise ship and recharged from my balcony by giving a customer service rep my AMEX number right over the cell phone.

	(#6)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	03-06-2009, 15:18 MrEd: Text2topup sounds like a good alternative too if no computer is available. I am not sure if Easyroam's SIM can do that either.

	(#7)
littleyip (Offline) Junior Member Amateur Member Posts: 26 Join Date: 22 Dec 2008 Country:	29-06-2009, 06:13 Hey Easyroam, Can we have an update on when the dual-sims will be available and whether old UM customers can trade for those? Thanks!