Replacement Policy for United Mobile SIMs

StanleyR · 13-05-2009, 14:29

Quote:

Originally Posted by sarunat

Hi. I've also some questions:

1) +44 will be Isle of Man code?
2) Where your company is based?
3) About payment, will be possible through Paypal?

About UM customers: i've not seen any offer in website.

I've seen website, it's nice, easy to understand but lacks of FAQ and it's little poor of informations

Hallo there,

its IoM,yes. Head office is in HK, there are as well offices in Europe, US and SE Asia. As a rule SIMs are shipped from Europe, so it's fast. We accept Visa and Master.

Have a look again

I wonder how you could miss that?

And by the way, simple click on THE COMPANY on GT-SIM will take you right there, to the FAQ

123456 · 13-05-2009, 15:17

From the FAQ:

How long will the card and the balance on the account remain valid (only for Prepaid customers)?
If there are no calling activities within a period of 3 months, a rental charge of Euro 9,95 for the number will be automatically deducted from teh account. To avoid these charges simply top up your account by Euro 25.00 and the life time of your number will be extended for another 3 month at a time. If you would add another Euro 100.00 your life time of your number would be extended for another 12 month.

StanleyR · 13-05-2009, 16:26

From the FAQ ::

A Purchased SIM comes with a lifetime of 12 months. A Euro 25.00 call minutes top up will extend the lifetime of the SIM for another 6 months. Accordingly a Euro 50.00 call minutes top up will extend the lifetime of the SIM for another 12 months, and Euro 100.00 will extend the lifetime of the SIM for another 24 months. Regardless of usage the SIM will stay alive until the lifetime ends. If the lifetime ended the SIM can be reactivated within a period of 180 days and any unused credit from your previous top-up will be carried forward. The reactivation charge is Euro 9.95

123456 · 13-05-2009, 16:52

That's an improvement! Any other small print to consider?

StanleyR · 13-05-2009, 21:05

As I have already stated above, this is the one and only policy -->

Quote:

Originally Posted by StanleyR

simple click on THE COMPANY on GT-SIM will take you right there, to the FAQ

sarunat · 15-05-2009, 00:50

So, as i understand, u've to fill 50 euro minimum each year to keep sim card alive, right?

Do you give opportunity to check every call/sms cost, where sent, to which number, country and so on? Or, like Sim4Travel, you simple find your credit deducted to some ammount, without opportunity to check when, why, where

mingelli · **Web Account -** 15-05-2009, 07:29

Can you give us a detailed list of what is possible to do/check on the account via the web interface.

StanleyR · 15-05-2009, 08:55

Quote:

Originally Posted by mingelli

Can you give us a detailed list of what is possible to do/check on the account via the web interface.

As it is a very complex system and there is so much to set and adjust that it is a lot better to try it yourself at GT-DESKCall . You are able to do a free signup with an initial one Euro call credit. This application is similar to the SIM module as well as WAP. That will give you good understanding what the product is all about. All the applications are controlled from one portal, in total these are GT-WAPCall.com, GT-DESKCall.com, Press2Call.com, GT-Phone.com and finally the GT-SIM.com.

	(#2)
123456 (Offline) Senior Member Prepaid Fan Posts: 134 Join Date: 14 Feb 2005 Country:	13-05-2009, 15:17 From the FAQ: How long will the card and the balance on the account remain valid (only for Prepaid customers)? If there are no calling activities within a period of 3 months, a rental charge of Euro 9,95 for the number will be automatically deducted from teh account. To avoid these charges simply top up your account by Euro 25.00 and the life time of your number will be extended for another 3 month at a time. If you would add another Euro 100.00 your life time of your number would be extended for another 12 month.

	(#3)
StanleyR (Offline) DEALER Amateur Member Posts: 12 Join Date: 05 Oct 2008 Country:	13-05-2009, 16:26 From the FAQ :: A Purchased SIM comes with a lifetime of 12 months. A Euro 25.00 call minutes top up will extend the lifetime of the SIM for another 6 months. Accordingly a Euro 50.00 call minutes top up will extend the lifetime of the SIM for another 12 months, and Euro 100.00 will extend the lifetime of the SIM for another 24 months. Regardless of usage the SIM will stay alive until the lifetime ends. If the lifetime ended the SIM can be reactivated within a period of 180 days and any unused credit from your previous top-up will be carried forward. The reactivation charge is Euro 9.95

	(#4)
123456 (Offline) Senior Member Prepaid Fan Posts: 134 Join Date: 14 Feb 2005 Country:	13-05-2009, 16:52 That's an improvement! Any other small print to consider?

	(#6)
sarunat (Offline) Junior Member Amateur Member Posts: 17 Join Date: 20 Apr 2009 Country:	15-05-2009, 00:50 So, as i understand, u've to fill 50 euro minimum each year to keep sim card alive, right? Do you give opportunity to check every call/sms cost, where sent, to which number, country and so on? Or, like Sim4Travel, you simple find your credit deducted to some ammount, without opportunity to check when, why, where

	(#7)
mingelli (Offline) Senior Member Prepaid Fan Posts: 149 Join Date: 22 Mar 2009 Location: Italy roaming on my yacht Country:	Web Account - 15-05-2009, 07:29 Can you give us a detailed list of what is possible to do/check on the account via the web interface.