Global Roaming (former Celtrek)

DRNewcomb · 11-05-2009, 15:56

Quote:

Originally Posted by celtrekuser

Instead, I asked for a refund of about $150 that we had in ¨minutes¨ and was refused! I now have to take the company to small claims court to try to retrieve my money. DO NOT BUY THIS PRODUCT.

I also thought it was pretty "cheesy" to kill one SIM and make the customers pay for the new one. But they eventually made things right for me. You might be interested in knowing that you can file a complaint online with the Florida Dept. of Ag. & Consumer Services. It may or may not help.

bones_boy · 11-05-2009, 19:14

Quote:

Originally Posted by DRNewcomb

I also thought it was pretty "cheesy" to kill one SIM and make the customers pay for the new one. But they eventually made things right for me. You might be interested in knowing that you can file a complaint online with the Florida Dept. of Ag. & Consumer Services. It may or may not help.

I filed with the BBB in Florida. It helped a little - maybe? I got a partial credit of my $170 that disappeared. Florida BBB never got back to me - it's been three weeks.

I will PM the Celtrek dude and see if it helps.