telna Mobile [split thread]

telnamobile · 05-05-2009, 19:39

Hi

We gave it some thought and decided to expand the offer to all customers of other services listed on this page: PrePaidGSM.net: International GSM Operators

We have decided to create a competitive upgrade program where we provide you a free telna Mobile SIM card and waive the annual fee in the first year, in exchange for sending in your old card.

The way it would work is that you sign up on our website telna Mobile - Low cost cellular service for international travelers(reduced roaming for inbound and outbound calls while abroad) like a regular customer. Then you need to contact our customer service either by phone at 1-800-972-7538 or by email at info@telna.com and let us know that you would like to upgrade your old SIM card to telna Mobile. Then you need to send your old SIM card to: Telecom North America Inc
Attn: telna Mobile Upgrade Offer
2654 W Horizon Ridge Pkwy
Ste B5-143
Henderson, NV 89052

Please write down your name and address and a telephone number so we match your telna Mobile application. Once we receive your SIM card, we will smail your new telna Mobile SIM card and we will NOT charge the first year of annual fee, so the card will be entirely free of charge. We hope this will help a few people. We're working on adding a prepaid version of the service later on for non USA residents.

In the meantime if someone from outside USA is interested in our service, please PM me and we can figure something out. We're still building the non-USA offer and would be interested in hearing about the requirements of international customers. For example would you prefer a local Italian, French or German landline number for your SIM, that does not support inbound SMS, or would you prefer a USA number that will support inbound SMS?

JeffG · 05-05-2009, 19:56

Thank you! That's very decent of you. Looking forward to trying your service.

JeffG · 05-05-2009, 20:05

Telna... I looked at your application.... How do I keep you from billing the $49 up front after filling out the application? Is there a code I can put in the application which means "waiting for SIM?" or something? Or will customer service be able to stop the billing immediately based on an email or a phone call?

dg7feq · 05-05-2009, 22:04

Quote:

Originally Posted by telnamobile

In the meantime if someone from outside USA is interested in our service, please PM me and we can figure something out. We're still building the non-USA offer and would be interested in hearing about the requirements of international customers. For example would you prefer a local Italian, French or German landline number for your SIM, that does not support inbound SMS, or would you prefer a USA number that will support inbound SMS?

That sounds very interesting indeed.
I think that many people here would be OK with a US number. The cards with seperate numbers for voice and SMS are quite difficult to explain and calls to US are less than 1ct/min here...

Chris

	(#1)
telnamobile (Offline) DEALER Official Member Posts: 30 Join Date: 02 May 2009 Country:	05-05-2009, 19:39 Hi We gave it some thought and decided to expand the offer to all customers of other services listed on this page: PrePaidGSM.net: International GSM Operators We have decided to create a competitive upgrade program where we provide you a free telna Mobile SIM card and waive the annual fee in the first year, in exchange for sending in your old card. The way it would work is that you sign up on our website telna Mobile - Low cost cellular service for international travelers(reduced roaming for inbound and outbound calls while abroad) like a regular customer. Then you need to contact our customer service either by phone at 1-800-972-7538 or by email at info@telna.com and let us know that you would like to upgrade your old SIM card to telna Mobile. Then you need to send your old SIM card to: Telecom North America Inc Attn: telna Mobile Upgrade Offer 2654 W Horizon Ridge Pkwy Ste B5-143 Henderson, NV 89052 Please write down your name and address and a telephone number so we match your telna Mobile application. Once we receive your SIM card, we will smail your new telna Mobile SIM card and we will NOT charge the first year of annual fee, so the card will be entirely free of charge. We hope this will help a few people. We're working on adding a prepaid version of the service later on for non USA residents. In the meantime if someone from outside USA is interested in our service, please PM me and we can figure something out. We're still building the non-USA offer and would be interested in hearing about the requirements of international customers. For example would you prefer a local Italian, French or German landline number for your SIM, that does not support inbound SMS, or would you prefer a USA number that will support inbound SMS?

	(#2)
JeffG (Offline) Junior Member Newbie Posts: 3 Join Date: 05 May 2009 Country:	05-05-2009, 19:56 Thank you! That's very decent of you. Looking forward to trying your service.

	(#3)
JeffG (Offline) Junior Member Newbie Posts: 3 Join Date: 05 May 2009 Country:	05-05-2009, 20:05 Telna... I looked at your application.... How do I keep you from billing the $49 up front after filling out the application? Is there a code I can put in the application which means "waiting for SIM?" or something? Or will customer service be able to stop the billing immediately based on an email or a phone call?