Can't reach UM, can't reach my UM UK number, no reply to e-mail

Przemolog · 22-04-2009, 13:13

Quote:

Originally Posted by bourbonkiller

I also just logged in to my UM account. On my account nothing has changed, the full balance is still shown on each of the SIM-Cards.

Overlooking the numbers it is very interresting to see, that both UM +423 numbers still show a green tick and status "active" while the UM+ (+44) is grayed out and doesn't show a any status.

Lets see what will happen...

I've just logged in into my account. Both my SIMs have the status Active now. +44 doesn't log in to any network. +423 is outside the phone and I don't have time to check it.

bourbonkiller · 22-04-2009, 14:02

@ przemolog

Thanks for your update. In my account, still only the +423 SIM cards show the status "active" which is no wonder since Mobilkom Liechtenstein already told me yesterday that their platform is up and running. You CAN receive calls on that SIM but can't make calls, send SMS or use Data from that number range. As Mobilkom said yesterday this is depending on a company that is in between them and UM, she mentioned a company name like Synphony (don't know if this is the correct spelling) in Germany. I guess they handle all the customer data and call backs from their servers.

Will travel to Spain from Friday onwards and I think it is better NOT to rely on the UM services?!

BK

TheMadBrewer · 22-04-2009, 17:25

Both my +423 and +44 are showing as "Active" when I logged on this morning.

	(#2)
bourbonkiller (Offline) Senior Member Prepaid Fan Posts: 193 Join Date: 22 Dec 2004 Location: Lake of Constance Country:	22-04-2009, 14:02 @ przemolog Thanks for your update. In my account, still only the +423 SIM cards show the status "active" which is no wonder since Mobilkom Liechtenstein already told me yesterday that their platform is up and running. You CAN receive calls on that SIM but can't make calls, send SMS or use Data from that number range. As Mobilkom said yesterday this is depending on a company that is in between them and UM, she mentioned a company name like Synphony (don't know if this is the correct spelling) in Germany. I guess they handle all the customer data and call backs from their servers. Will travel to Spain from Friday onwards and I think it is better NOT to rely on the UM services?! BK ********************************************** Mobiles: iPhone 7+, iPhone 7, iPhone SE, Blackberry Priv, Honor 8, Lumia 950 Prepaid-SIM: 3 UK, Save Money Sim, Toggle Mobile UK, XX-Sim, Koko Mobile

	(#3)
TheMadBrewer (Offline) Senior Member Prepaid Fan Posts: 127 Join Date: 01 Jun 2005 Location: Marina del Rey, CA Country:	22-04-2009, 17:25 Both my +423 and +44 are showing as "Active" when I logged on this morning. Whole bunch of SIMs, mostly dead, some still working...