Free sim card offer for united mobile customers - Page 4

MrEd · 02-06-2009, 18:36

Quote:

Originally Posted by FBlack_111

Easyroam:

Can you recharge the SIM directly from the cell phone or by calling your customer service?

Do you mean like this (SMS) when you say from the phone? https://globalsimcard.co.uk/text2topup.php

FBlack_111 · 02-06-2009, 20:46

MrEd:

With my EKIT SIM I just have to dial 191 and I am connected to either a self service touch tone recharge system or a live customer service rep. I have found that I am not always able to get to a computer. I was on an overnight ferry from Palermo to Naples once and they had no computer. So if needed, I could at least recharge by phone with EKIT. Also, I was once on a cruise ship and recharged from my balcony by giving a customer service rep my AMEX number right over the cell phone.

MrEd · 03-06-2009, 11:43

Quote:

Originally Posted by FBlack_111

MrEd:

With my EKIT SIM I just have to dial 191 and I am connected to either a self service touch tone recharge system or a live customer service rep. I have found that I am not always able to get to a computer. I was on an overnight ferry from Palermo to Naples once and they had no computer. So if needed, I could at least recharge by phone with EKIT. Also, I was once on a cruise ship and recharged from my balcony by giving a customer service rep my AMEX number right over the cell phone.

With Text2TopUp you don't need a PC or web access. You simply send an SMS. provided you have mobile coverage, you can top up anywhere.

easyroam- · 02-06-2009, 08:58

Top-up can only be done via our website.

The reason for this is it help stop fraudulent credit card payments. If a customer is using a stolen credit card, His can use his phone and make non stop outbound calls until the credit card is blocked.

The system we use now verifys the customer details and also looks at the call logs/records. Most, If not all stolen credit card payments seem to buy large amount of call credit.

All our sim cards have a low credit warning system. When your account reaches $5 or less. You will receive a free sms/text message giving you your account balance. The warning trigger can be changed to any amount.

There is also the option to have the call cost and balance every time you make or receive a call. This service is also free or you could just dial 187 from your travel sim for your account balance. (free service)

djhak · 01-07-2009, 01:28

I owe easyroam an apology. I was dealing with travelsimshop.com, not travelsim.co.uk (easyroam).
The other issue exists for TravelSIMshop.com (+372). If anyone can help with that, I would appreciate it.

littleyip · 08-07-2009, 15:08

I will answer my own question. The website is now saying there is a July 13th launch date for the new Travel Sim dual sim cards. I hope we can turn in our United Mobile cards for those.

rfranzq · **Things change fast. -** 08-07-2009, 20:48

Quote:

Originally Posted by littleyip

I will answer my own question. The website is now saying there is a July 13th launch date for the new Travel Sim dual sim cards. I hope we can turn in our United Mobile cards for those.

I just looked and it now says July 20th.

123456 · 08-07-2009, 17:03

Quote:

Originally Posted by djhak

The other issue exists for TravelSIMshop.com (+372). If anyone can help with that, I would appreciate it.

I had a simular problem with Travelsim (+372), but is was solved online by the TravelSIM Shop - Help Desk. Click on LIVE SUPPORT ONLINE.

ronwi

From the Travelsim ordering page:

The use of the Travel Sim card is expected to be a fair balance between free incoming calls and chargeable outgoing calls. Excessive use of free incoming calls will constitute abuse.

Found at: Travel Sim Card - 100% Free Roaming .

BTW, I'm not criticizing the operator for that condition - I assume margins are thin, and I assume from this proviso that the margin is thinner (or perhaps even negative) on free incoming calls.

hkr · 08-07-2009, 21:01

Quote:

Originally Posted by ronwi

From the Travelsim ordering page:

The use of the Travel Sim card is expected to be a fair balance between free incoming calls and chargeable outgoing calls. Excessive use of free incoming calls will constitute abuse.

Found at: Travel Sim Card - 100% Free Roaming .

Well,

I understand the reason behind it, however, I very seldom initiate calls (even at home, even more so when roaming), but I do receive calls as people call me from time to time. OK, I can call chargeable numbers just to make my credit go lower but what percentage?

	(#2)
FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	02-06-2009, 20:46 MrEd: With my EKIT SIM I just have to dial 191 and I am connected to either a self service touch tone recharge system or a live customer service rep. I have found that I am not always able to get to a computer. I was on an overnight ferry from Palermo to Naples once and they had no computer. So if needed, I could at least recharge by phone with EKIT. Also, I was once on a cruise ship and recharged from my balcony by giving a customer service rep my AMEX number right over the cell phone.

	(#4)
easyroam- (Offline) DEALER Prepaid Fan Posts: 108 Join Date: 01 Oct 2007 Country:	02-06-2009, 08:58 Top-up can only be done via our website. The reason for this is it help stop fraudulent credit card payments. If a customer is using a stolen credit card, His can use his phone and make non stop outbound calls until the credit card is blocked. The system we use now verifys the customer details and also looks at the call logs/records. Most, If not all stolen credit card payments seem to buy large amount of call credit. All our sim cards have a low credit warning system. When your account reaches $5 or less. You will receive a free sms/text message giving you your account balance. The warning trigger can be changed to any amount. There is also the option to have the call cost and balance every time you make or receive a call. This service is also free or you could just dial 187 from your travel sim for your account balance. (free service)

	(#5)
djhak (Offline) Junior Member Amateur Member Posts: 19 Join Date: 29 Apr 2007 Location: Pennsylvania Country:	01-07-2009, 01:28 I owe easyroam an apology. I was dealing with travelsimshop.com, not travelsim.co.uk (easyroam). The other issue exists for TravelSIMshop.com (+372). If anyone can help with that, I would appreciate it.

	(#6)
littleyip (Offline) Junior Member Amateur Member Posts: 26 Join Date: 22 Dec 2008 Country:	08-07-2009, 15:08 I will answer my own question. The website is now saying there is a July 13th launch date for the new Travel Sim dual sim cards. I hope we can turn in our United Mobile cards for those.

	(#9)
ronwi (Offline) Senior Member Prepaid Fan Posts: 137 Join Date: 01 Oct 2006 Country:	But, Don't Take them up on Their Offer if you Intend to Use a Callback Service - 08-07-2009, 18:37 From the Travelsim ordering page: The use of the Travel Sim card is expected to be a fair balance between free incoming calls and chargeable outgoing calls. Excessive use of free incoming calls will constitute abuse. Found at: Travel Sim Card - 100% Free Roaming . BTW, I'm not criticizing the operator for that condition - I assume margins are thin, and I assume from this proviso that the margin is thinner (or perhaps even negative) on free incoming calls.