Is Celtrek working?

monkeyboy · 17-04-2009, 21:33

I just called Ryan... I tried to be as pleasant as possible, even though I think they are handling us previous customers in a pretty sh*tty way... I suppose the bright side is that the rates *are* better and there is apparently no expiration -- so I could argue that I don't have to make any 2min calls within the US anymore, which would have blown the $10 SIM replacement fee...

Ryan said the new DIDs should be available next week... We'll see how this all plays out...

bones_boy · 17-04-2009, 23:54

They still have not reimbursed me for the $170 I had on my old SIM card. They are playing the typical email "games" that these type companies usually play. Nonsensical answers to my questions, "form" answers, etc. Went through all this with Yackie and others. Never again.

bones_boy · **All good ... finally ... -** 09-06-2009, 21:56

This is a "dead" thread, and sorry to bump it, but just wanted to mention that they finally made my account right and credited me the correct balance.

We complain when people do us wrong so I feel it's important to mention when companies do us right ... the lost hair (from scratching my head so much) notwithstanding ...

	(#1)
monkeyboy (Offline) Member Official Member Posts: 31 Join Date: 03 Jun 2005 Country:	17-04-2009, 21:33 I just called Ryan... I tried to be as pleasant as possible, even though I think they are handling us previous customers in a pretty shtty way... I suppose the bright side is that the rates are* better and there is apparently no expiration -- so I could argue that I don't have to make any 2min calls within the US anymore, which would have blown the $10 SIM replacement fee... Ryan said the new DIDs should be available next week... We'll see how this all plays out...

	(#2)
bones_boy (Offline) Member Advanced Member Posts: 90 Join Date: 06 Jun 2004 Country:	17-04-2009, 23:54 They still have not reimbursed me for the $170 I had on my old SIM card. They are playing the typical email "games" that these type companies usually play. Nonsensical answers to my questions, "form" answers, etc. Went through all this with Yackie and others. Never again.

	(#3)
bones_boy (Offline) Member Advanced Member Posts: 90 Join Date: 06 Jun 2004 Country:	All good ... finally ... - 09-06-2009, 21:56 This is a "dead" thread, and sorry to bump it, but just wanted to mention that they finally made my account right and credited me the correct balance. We complain when people do us wrong so I feel it's important to mention when companies do us right ... the lost hair (from scratching my head so much) notwithstanding ...