Can't reach UM, can't reach my UM UK number, no reply to e-mail

kupe · 11-04-2009, 15:18

Grrrr- UM really MUST start replying to open support tickets! The balance on my +44 sim is now down to 33 euro cents, but with a large balance remaining on my +423 sim. I've asked them repeatedly to transfer that balance, with no reply.

Now tomorrow I leave for Europe again, without enough balance on my +44 card to use and the +423 sim is unusable.

Why not simply top-up the +44 sim you ask? Simple- I would have to be crazy to send them more money when by all appearances the company is in disarray and non-functioning.

Uggghhh.

Kupe

	(#1)
kupe (Offline) Senior Member Prepaid Fan Posts: 103 Join Date: 19 Jun 2006 Country:	11-04-2009, 15:18 Grrrr- UM really MUST start replying to open support tickets! The balance on my +44 sim is now down to 33 euro cents, but with a large balance remaining on my +423 sim. I've asked them repeatedly to transfer that balance, with no reply. Now tomorrow I leave for Europe again, without enough balance on my +44 card to use and the +423 sim is unusable. Why not simply top-up the +44 sim you ask? Simple- I would have to be crazy to send them more money when by all appearances the company is in disarray and non-functioning. Uggghhh. Kupe