Is Maxroam working?

[Grampa]

The card hasn't come yet, but I'll post when I know. The old MAXRoam card had a very long list of places it would forward to for free, as well as a long list of DIDs you could choose. I was even able to forward to my (cellular) UM card for free.

I have two cards. I was able to set them up so that a friend in the US and his parents in Europe could call back and forth to each other for free. Because the credits didn't expire, this was a great use for the cards when I wasn't traveling.

I've been trying to get information on these features in the new card ever since the old cards died. If MAXRoam continues to support these features, it is worth keeping the cards alive. If not, I think I'm done with prepaid roaming cards.

[CellRider]

As of this morning Maxroam's web-site is down for an upgrade. Maybe the changes promised are finally going to happen!



Application Offline

MAXroam.com is currently offline for a major upgrade.

This upgrade is essential to continue to provide you with the world class service you have come to expect from MAXroam.

This upgrade is scheduled for completion at 21:00 GMT Monday 23 March 2009.

If you have any queries during this time, please contact team@maxroam.com or call us on +353 21 425 0658.

The MAXroam Team

[bbob]

Originally Posted by Grampa

The card hasn't come yet, but I'll post when I know. The old MAXRoam card had a very long list of places it would forward to for free, as well as a long list of DIDs you could choose. I was even able to forward to my (cellular) UM card for free.

I have two cards. I was able to set them up so that a friend in the US and his parents in Europe could call back and forth to each other for free. Because the credits didn't expire, this was a great use for the cards when I wasn't traveling.

I've been trying to get information on these features in the new card ever since the old cards died. If MAXRoam continues to support these features, it is worth keeping the cards alive. If not, I think I'm done with prepaid roaming cards.

Do you really believe a provider can keep up allowing to make free call and free forwards if you don't use the card. I can only assume that their system did not really work. You could use a did number and forward that for free to a cellphone. As a company you can never make money on this.

Sure you will support maxroam if they continue to offer these features but be realistic do you really think they can do this and make money. They need some money to stay alive.

[Grampa]

Originally Posted by bbob

Do you really believe a provider can keep up allowing to make free call and free forwards if you don't use the card. I can only assume that their system did not really work. You could use a did number and forward that for free to a cellphone. As a company you can never make money on this.

Sure you will support maxroam if they continue to offer these features but be realistic do you really think they can do this and make money. They need some money to stay alive.

I didn't say it was a good business plan. I said their forwarding feature was a great way to use the card between travels (when traveling, I do use the card -- or did).

The reason I'm giving up on prepaid cards is not because MAXRoam might drop this feature. It's because the entire industry seems to be falling apart, and I don't want to take the risk of prepaying for something that has a good chance of not being available when I need it.

[mingelli]

It looks like the new MaxRoam website is available now with more countries added (mostly Aran countries) and it looks like that have kept alive the free forwarding features to fixed lines in 50 countries. The rates has also slightly changed (mostly improved). I tried support with 4 questions and received theor feedback in 2 days and sim and credit have no expiry date.
Has any received the new card?

Originally Posted by Grampa

I didn't say it was a good business plan. I said their forwarding feature was a great way to use the card between travels (when traveling, I do use the card -- or did).

The reason I'm giving up on prepaid cards is not because MAXRoam might drop this feature. It's because the entire industry seems to be falling apart, and I don't want to take the risk of prepaying for something that has a good chance of not being available when I need it.