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Bossman (Offline)
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Default 12-03-2009, 19:33

frenchfry,

Shoot an email back to them, and let them know that it's not your fault that they are changing service and that you will be moving to a competitor such as Maxroam or United Mobile if they insist that you pay for the sim. Let them know that it makes no sens that you have to pay for their own issues.

As posted in the "Is Maxroam working" thread, maxroam uses the same service provider as celtrek and had the same problem. And they are doing the right thing by sending new sim to their customers. Even though the sims are not fully functional yet.


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andy (Offline)
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Default 20-03-2009, 11:45

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... and that you will be moving to a competitor such as Maxroam or ...
According to their own public comments, Celtrek and Maxroam have been partners not rivals
   
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CellRider (Offline)
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Default A little more then casual partners. - 20-03-2009, 13:27

Make that more then partners. Celtrek bought 50% of Cubic\Maxroam found this below from 2008. Both companies must be sharing a lot infrastructure. Must be why they are both undergoing the same issues these days. If you look at Cubic's presidents twitter account he seems to have no issues with anything other then the weather. Twitter / patphelan

In just the first quarter of the New Year, GRDB has announced that it was to acquire a 50% ownership in Cubic Telecom Ltd. and along with that, Pat Phelan has joined the company’s Board of Directors. Phelan, age 43, currently serves as President and co-founder of Cubic Telecom Ltd., an Ireland based mobile telephone provider, which is now 50% owned by GRDB. But his Resume is much broader than that. Phelan has also founded several other European Telecom companies including Excell Collections Ltd., Cork Phone Limited, and Roam4free Ltd.

Adding a company such as Cubic and an experienced and well versed Board member is exciting, but it’s just one of the many advances the company has been making. In fact, just this February Global Roaming Distribution, Inc. attended the GSMA World Congress 2008 in Barcelona, Spain. It was there that Global Roaming’s subsidiaries MAXroam and Qik, were able to discuss their products and services to many of the 55,000 attendee’s of the now famous cellular event show.


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According to their own public comments, Celtrek and Maxroam have been partners not rivals
   
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