Is Maxroam working?

labigo · **Is Maxroam working? -** 09-03-2009, 00:21

I received a new sim card from maxroam, yesterday.
But the sim doesn't work...I can't make/receive calls, send/receive sms...
Now, I'm in Italy (the sim registers in all Italian networks).

Bossman · 09-03-2009, 09:34

You need to give them a call. As I posted in the "Is Celtrek Working" thread below. My current maxroam sim has not worked in about a week. It registers but cannot make outgoing or receive incoming calls. I cannot login to the account either. I contacted them and they were having some problems and have sent new sim cards out. I have not received it yet though.

http://www.prepaidgsm.net/forum/inte...k-working.html

Bossman · 10-03-2009, 02:46

I got the new sim card and it's NOT working here either. It registers on both tmobile and AT&T here in the US but outgoing calls cannot be made. I just get a message that outgoing calls are not allowed. Same with incoming calls. It looks like this sim "direct dial" like regular sims and does not use callback. Since I get the message right away, and I do not see that "wait/calling" message we see callback sims.

Also, on the sim menu, there is only one option Callback On/off. I changed it but it did not make any diffeence. It still dials dierectly but to come back with the message that "call can not be made at this time"

I have opened a ticket with maxroam...we'll see.

Bossman · **Maxroam sims now have belgium number -** 10-03-2009, 19:32

May be the Israeli carrier went out of business too. Celtrek is probably the same. My sim card is still not working however, they sent me a user guide. Whis did not resolve anything.
See excerpts from their response and the user guide they sent below
-----------------------------------------
Please find attached a User Guide for your new sim card. This should answer all of the queries you have.

Due to upgrades to our system some parts of the website are unavailable. I'm afraid that these upgrades are essential as there are some changes to our service. We believe these will greatly benefit our customers. For example you now have one number for voice and text, we have dropped our priced in 55 countries by 50%. We now cover 26 new countries, your sim is now data enabled and we have added 26 new countries to our list of coverage

This SIM card comes with a Belgium phone number. local numbers are available as usual
1. Using SIM Card will reduce your roaming expenses by up to 80%.
2. Your SIM card is pre-activated. Remove your current SIM card from your phone & replace it with your new SIM, switch on your phone and enter the PIN code [1111]. Your phone will display the name of a mobile network. Example: Vodafone. It is then ready for use

labigo · **New sim -** 11-03-2009, 12:20

I received this message from help desk:
"On the reverse of your card you will see a number beginning 048. If you put a +32 and remove the 0 from this number you will have +32489XXXXXX. This is your new sms number which you can also take calls on."
I didn't understand the new sim has a new mobile number...
Now, it works...
I can make/receive calls and send/receive sms on the belgium mobile number.
But the new rates?

Przemolog · 12-03-2009, 16:57

Quote:

Originally Posted by labigo

I received this message from help desk:
"On the reverse of your card you will see a number beginning 048. If you put a +32 and remove the 0 from this number you will have +32489XXXXXX. This is your new sms number which you can also take calls on."
I didn't understand the new sim has a new mobile number...
Now, it works...
I can make/receive calls and send/receive sms on the belgium mobile number.
But the new rates?

Especially, I wonder if receiving calls on the Belgian mobile number is cheaper (or even free in some countries?) than on a DID? I think it should as it used to be in Yackie with their Manx and Iceland SIMs...

Bossman · 11-03-2009, 12:53

I am really not sure what maxroam is doing. From the email they sent out this am. And from the attached new user guide, it looks like they will be associating the old DID with this belgium number. Incoming calls work to the belgium number but outgoing fail here n the US.

It's obvious they are rushing to get things up and running again.

petkow · 12-03-2009, 16:19

So am I to assume if I have an old unregistered SIM with them this will now no longer be able to be registered? I got a couple of freebies from them when they first set up, but have never found a reason to use them yet. Looks even less likely now!

Bossman · 12-03-2009, 18:02

Yes. The old sims are dead. The new ones are not fully alive either. Here in the US, only incoming works on the Belgium number. Not sure how much it coosts as they ae updating their website. Dialing out direct (not callback) I get a message that the call cannot be completed in the country dialed.

They sent an email yesterday that they in the process of attaching the DIDs to the numbers. They also attached the new user guide. I am going to the Caribbean next week, and needed to be reachable, so I had planned to forward my mobile to my local USA DID. Well, that is not functioning for now. So, I will just forward to the belgium number via a 3rd party. Not knowing how much calls are is a pain though.

Quote:

Originally Posted by petkow

So am I to assume if I have an old unregistered SIM with them this will now no longer be able to be registered? I got a couple of freebies from them when they first set up, but have never found a reason to use them yet. Looks even less likely now!

labigo · **rates -** 12-03-2009, 20:54

sending an sms from Italy is 0.25 €
Incoming calls on the belgium mobile number are not free...I was charged 0.54 € for an incoming call (1:50 min)...

	(#1)
labigo (Offline) Junior Member Amateur Member Posts: 11 Join Date: 04 Jun 2007 Country:	Is Maxroam working? - 09-03-2009, 00:21 I received a new sim card from maxroam, yesterday. But the sim doesn't work...I can't make/receive calls, send/receive sms... Now, I'm in Italy (the sim registers in all Italian networks).

	(#2)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	09-03-2009, 09:34 You need to give them a call. As I posted in the "Is Celtrek Working" thread below. My current maxroam sim has not worked in about a week. It registers but cannot make outgoing or receive incoming calls. I cannot login to the account either. I contacted them and they were having some problems and have sent new sim cards out. I have not received it yet though. http://www.prepaidgsm.net/forum/inte...k-working.html Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#3)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	10-03-2009, 02:46 I got the new sim card and it's NOT working here either. It registers on both tmobile and AT&T here in the US but outgoing calls cannot be made. I just get a message that outgoing calls are not allowed. Same with incoming calls. It looks like this sim "direct dial" like regular sims and does not use callback. Since I get the message right away, and I do not see that "wait/calling" message we see callback sims. Also, on the sim menu, there is only one option Callback On/off. I changed it but it did not make any diffeence. It still dials dierectly but to come back with the message that "call can not be made at this time" I have opened a ticket with maxroam...we'll see. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#4)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	Maxroam sims now have belgium number - 10-03-2009, 19:32 May be the Israeli carrier went out of business too. Celtrek is probably the same. My sim card is still not working however, they sent me a user guide. Whis did not resolve anything. See excerpts from their response and the user guide they sent below ----------------------------------------- Please find attached a User Guide for your new sim card. This should answer all of the queries you have. Due to upgrades to our system some parts of the website are unavailable. I'm afraid that these upgrades are essential as there are some changes to our service. We believe these will greatly benefit our customers. For example you now have one number for voice and text, we have dropped our priced in 55 countries by 50%. We now cover 26 new countries, your sim is now data enabled and we have added 26 new countries to our list of coverage This SIM card comes with a Belgium phone number. local numbers are available as usual 1. Using SIM Card will reduce your roaming expenses by up to 80%. 2. Your SIM card is pre-activated. Remove your current SIM card from your phone & replace it with your new SIM, switch on your phone and enter the PIN code [1111]. Your phone will display the name of a mobile network. Example: Vodafone. It is then ready for use Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#5)
labigo (Offline) Junior Member Amateur Member Posts: 11 Join Date: 04 Jun 2007 Country:	New sim - 11-03-2009, 12:20 I received this message from help desk: "On the reverse of your card you will see a number beginning 048. If you put a +32 and remove the 0 from this number you will have +32489XXXXXX. This is your new sms number which you can also take calls on." I didn't understand the new sim has a new mobile number... Now, it works... I can make/receive calls and send/receive sms on the belgium mobile number. But the new rates?

	(#7)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	11-03-2009, 12:53 I am really not sure what maxroam is doing. From the email they sent out this am. And from the attached new user guide, it looks like they will be associating the old DID with this belgium number. Incoming calls work to the belgium number but outgoing fail here n the US. It's obvious they are rushing to get things up and running again. Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#8)
petkow (Offline) Senior Member Prepaid Pioneer Posts: 696 Join Date: 01 Aug 2006 Location: Madrid Country:	12-03-2009, 16:19 So am I to assume if I have an old unregistered SIM with them this will now no longer be able to be registered? I got a couple of freebies from them when they first set up, but have never found a reason to use them yet. Looks even less likely now!

	(#10)
labigo (Offline) Junior Member Amateur Member Posts: 11 Join Date: 04 Jun 2007 Country:	rates - 12-03-2009, 20:54 sending an sms from Italy is 0.25 € Incoming calls on the belgium mobile number are not free...I was charged 0.54 € for an incoming call (1:50 min)...