Is Celtrek working?

Bossman · **Response from Maxroam. -** 06-03-2009, 18:25

Wow! The cards stopped working or they deactivated the cards, sent out new ones, and did not inform customers. Again, I believe it's the same underlying problem that affected Celtrek.

I think this is my 3rd or 4th replacement card from maxroam. I lost count how many the now defunct Yackie sent me.
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Hi,

I'm afraid that the temporary solution we set up did not last until you received your new sim card as we had intended. It was sent out earlier this week.

My apologies for any inconvenience caused.

Regards,

frenchfry · 12-03-2009, 19:16

This is the email CelTrek sent, Wow they want me to pay for the sim replacement!

Dear Valued CelTrek Customer:

First let us thank you for your long term relationship with our Global Roaming SIM card. We do hope you have enjoyed the savings.

In order to carry on our service to you, improve, avoid past technical problems and provide more stable service, we have been forced to terminate our relationship with our past carrier and move to a new carrier. This has allowed us to add additional countries to our service, lower costs and finally have the pre-paid data service for your convenience.

The above improvements mean changing the SIM card you currently have, and as these SIM cards do have enhanced features, we propose the following:

1. All SIM cards that you have with us can replaced with our new Global Roaming Voice and Data SIM card for the reduced price of $10 per SIM. (a $49 value)

2. Airtime rates--now for 215 countries--will be per the attached rate sheet. Note the large savings for all our top destinations!

3. Your current airtime pool will be transferred to the new SIM.

4. This offer also includes free shipping in the US. (Shipping outside of the US is possible but will carry cost, cost may be deducted from airtime)

To receive your new upgraded SIM:
1. Please contact customer support either by email
(Support@CelTrek.com) or via phone 1-888-5CELTREK
2. Please have handy the best shipping address for us to mail your

replacement SIM to.

Administration will deduct the $10 cost of the new SIM from your airtime and then load your new SIM with the remaining airtime balance.

We appreciate your continued business and support.
Best Regards,

	(#1)
Bossman (Offline) Senior Member Prepaid Professionist Posts: 1,257 Join Date: 22 Apr 2005 Location: Chicago Country:	Response from Maxroam. - 06-03-2009, 18:25 Wow! The cards stopped working or they deactivated the cards, sent out new ones, and did not inform customers. Again, I believe it's the same underlying problem that affected Celtrek. I think this is my 3rd or 4th replacement card from maxroam. I lost count how many the now defunct Yackie sent me. ------------------------------------------------------------------ Hi, I'm afraid that the temporary solution we set up did not last until you received your new sim card as we had intended. It was sent out earlier this week. My apologies for any inconvenience caused. Regards, Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3, Sim cards: AT&T (Contract), 3 UK, Piranha Mobile

	(#2)
frenchfry (Offline) Junior Member Amateur Member Posts: 27 Join Date: 12 Mar 2009 Country:	12-03-2009, 19:16 This is the email CelTrek sent, Wow they want me to pay for the sim replacement! Dear Valued CelTrek Customer: First let us thank you for your long term relationship with our Global Roaming SIM card. We do hope you have enjoyed the savings. In order to carry on our service to you, improve, avoid past technical problems and provide more stable service, we have been forced to terminate our relationship with our past carrier and move to a new carrier. This has allowed us to add additional countries to our service, lower costs and finally have the pre-paid data service for your convenience. The above improvements mean changing the SIM card you currently have, and as these SIM cards do have enhanced features, we propose the following: 1. All SIM cards that you have with us can replaced with our new Global Roaming Voice and Data SIM card for the reduced price of $10 per SIM. (a $49 value) 2. Airtime rates--now for 215 countries--will be per the attached rate sheet. Note the large savings for all our top destinations! 3. Your current airtime pool will be transferred to the new SIM. 4. This offer also includes free shipping in the US. (Shipping outside of the US is possible but will carry cost, cost may be deducted from airtime) To receive your new upgraded SIM: 1. Please contact customer support either by email (Support@CelTrek.com) or via phone 1-888-5CELTREK 2. Please have handy the best shipping address for us to mail your replacement SIM to. Administration will deduct the $10 cost of the new SIM from your airtime and then load your new SIM with the remaining airtime balance. We appreciate your continued business and support. Best Regards,