Furious United-Mobile customers (or ICQ)?

hcernl · 05-02-2009, 20:24

They did after a week:

Dear Mr.
Thank you for your request. Unfortunately, when switching to the new rate-plan there was an error. We have fixed it, and have made a refund of the erroneous charges.

Please note that now there is a connection fee (0,19 Euro) for incoming calls as well.

With best regards

Jakob Kirsch
United Mobile Customer Service

	(#33)
hcernl (Offline) Junior Member Newbie Posts: 3 Join Date: 02 Aug 2007 Country:	05-02-2009, 20:24 They did after a week: Dear Mr. Thank you for your request. Unfortunately, when switching to the new rate-plan there was an error. We have fixed it, and have made a refund of the erroneous charges. Please note that now there is a connection fee (0,19 Euro) for incoming calls as well. With best regards Jakob Kirsch United Mobile Customer Service