"SIM card rejected"

[wco81]

Originally Posted by AndreA

You can change the simcard in Rome, same number and same balance.

Yeah I just received emails from Poste Mobile, one in Italian and this one:

Dear Customer,
We have recived your mail, about your sim problem.
The sim cannot be resetted by network.
Your mobile don't read correctly the sim card, because the problem is inside the sim.
The only one solution is to change the sim card with another sim card here in italy in a post office.
The request is immediately and free and you can request it when you will came back in Italy in march.

Thanks for contact Postemobile

Nice to know I don't have to pay for another SIM.