Yackie upgrades

[GadgetKen]

They sent me an email yesterday on the new sim and said there would be no charge, so I sent them an email asking for the free sim. Agree that the new sim should be free to ALL of their customers because they are the ones who want to change their sim cards for competitive reasons (similar to the free UM switch from +423 to +44).
Assuming they send me a working card, I wonder if it will have data capabilities, and at what price? Also the new card will hopefully say "roaming" instead of "oaming" on my handset...

[Stu]

Yackie has shown potential at times, but like a promising French restaurant in my neighborhood always just missed the mark because they always attempted dishes just a little beyond their abilities to mass market. Whether the issue is funding or skills is beyond my knowledge, but they always just seem to miss the mark by a bit.

[prion]

I think that we should wait and see what happens.

I will ask for a replacement. Maybe they are changing their carrier....

[dg7feq]

Originally Posted by prion

I think that we should wait and see what happens.

I will ask for a replacement. Maybe they are changing their carrier....

..which would be the 3rd carrier in about 2 years then. Makes me very confident that everything will work smoothly

Chris

[bbob]

I have mailed them why they could not take the 15$ from my account because there is still enough balance left in that. so far no responce. This is not good.

[GadgetKen]

Not holding my breath on whether they will send me a replacement sim either(no confirmation email or phone call received or order number on website, but it's only been a couple of business days). Traveling in about a week, so I may use up most of balance if I don't hear anything by the end of the week.

[bbob]

Yackie Mobile Customer:

Sorry for the inconvenience. This was a system generated email sent to
customers based on usage. After reviewing your account, you should be
receiving our new YackieMobile SIM free of charge. We would need you to
verify the following information in order to ship your new SIM.
1. Full Name: John Smith
2. Your 354 YackieMobile (354XXXXXXXXX)
3. Complete shipping address
4. Good call back number
5. Apt, Unit or Suite #
6. City or Province, State and Country
7. Current e-mail address

[GadgetKen]

My new Yackie sim just arrived at home (still at work so won't be testing until tonight). To their credit, Yackie shipped the new sim card very quickly...I asked for it last Thursday, and I got the new one today on Tuesday. I will be curious if it still has an 09 Iceland backbone or if it is on a different carrier platform.

[Bossman]

Yes. They shipped quickly. Mine came yesterday. It had the number still a +354380 Icelandic number. It came unactivated with activation instructions. That is, to call or email them with the old and new sim numbers so that they can do the transfer and transfer the credit. I sent an email yesterday night. My 8:30 this am, I received a response that I am all set. The sim is at home, so I can't test it yet. However, I have logged on and all the information and the new number is showing there.

Originally Posted by GadgetKen

My new Yackie sim just arrived at home (still at work so won't be testing until tonight). To their credit, Yackie shipped the new sim card very quickly...I asked for it last Thursday, and I got the new one today on Tuesday. I will be curious if it still has an 09 Iceland backbone or if it is on a different carrier platform.

[GadgetKen]

Sent Yackie an email last night and they activated the new card, deactivated the old one, and moved the balance over for me this morning. Probably only thing left to do is to set up my voicemail.
Cover letter with new sim said the callback is now faster. That's good news because with callback cards (regardless of brand) there can sometimes be a bit of a wait for the call to come through.