yackie mobile review

dg7feq · **still wrong rate calculator -** 27-05-2008, 20:58

I just made some test calls - also to keep the card alive and noticed that the rates are not correct in the calculator.

There is written:
You call from : Germany To : Germany Land Line : $0.5 /mn

i was billed:
2008-05-26 19:22:42 493677xxxxxx GERMANY Ilmenau Thur [Fixed] 12 1 mins 0.64

Technically it works well, the calls also to the DID have a very good audio quality now. But i would prefer to know what i pay before i call and not have a lottery when looking at the call list afterwards.

Chris

EDIT: confirmed by customer care now:

"Good Afternoon

We will have to go through the rates and update them and make any necessary changes. what was billed to your SIM is the correct cost per call. We apologize for any inconvenience.

Kind regards
xxxxxxxx"

bbob · 28-05-2008, 09:04

EDIT: confirmed by customer care now:

"Good Afternoon

We will have to go through the rates and update them and make any necessary changes. what was billed to your SIM is the correct cost per call. We apologize for any inconvenience.

Kind regards
xxxxxxxx"

It's probably to difficult to link their billing system to publish the rates on the website. So everytime something changes in the billing systems it's automatically updated on the website.

dg7feq · 28-05-2008, 11:18

Quote:

Originally Posted by bbob

EDIT: confirmed by customer care now:

"Good Afternoon

We will have to go through the rates and update them and make any necessary changes. what was billed to your SIM is the correct cost per call. We apologize for any inconvenience.

Kind regards
xxxxxxxx"

It's probably to difficult to link their billing system to publish the rates on the website. So everytime something changes in the billing systems it's automatically updated on the website.

funny thing is that some time ago there was a newsletter that calls to landlines from 40 countries were lowered. Also germany was down from 6x ct to 50 ct. Now it seems that the new rates were only marketing but never changed in the billing system at all...

Chris

Bossman · 28-05-2008, 13:06

Exactly. The lowered rates are displayed on the website. However, it's not reflected in the billing system. As I mentioned above, I experienced the same thing.

Quote:

Originally Posted by dg7feq

funny thing is that some time ago there was a newsletter that calls to landlines from 40 countries were lowered. Also germany was down from 6x ct to 50 ct. Now it seems that the new rates were only marketing but never changed in the billing system at all...

Chris

pxtb · 27-11-2009, 12:09

my card has been changed twice because of yackie changing carrier. currently i am still waiting for a change of card since they last changed carrrier. my sim is absolutely useless. They reply to email but just give different dates when it would start working again.

Bossman · 27-11-2009, 14:21

This thread is over a year old, there is updated information about yackie in the thread below. Most folks have probably moved on and not waiting on yackie.

http://www.prepaidgsm.net/forum/inte...-email-18.html

Quote:

Originally Posted by pxtb

my card has been changed twice because of yackie changing carrier. currently i am still waiting for a change of card since they last changed carrrier. my sim is absolutely useless. They reply to email but just give different dates when it would start working again.

	(#1)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	still wrong rate calculator - 27-05-2008, 20:58 I just made some test calls - also to keep the card alive and noticed that the rates are not correct in the calculator. There is written: You call from : Germany To : Germany Land Line : $0.5 /mn i was billed: 2008-05-26 19:22:42 493677xxxxxx GERMANY Ilmenau Thur [Fixed] 12 1 mins 0.64 Technically it works well, the calls also to the DID have a very good audio quality now. But i would prefer to know what i pay before i call and not have a lottery when looking at the call list afterwards. Chris EDIT: confirmed by customer care now: "Good Afternoon We will have to go through the rates and update them and make any necessary changes. what was billed to your SIM is the correct cost per call. We apologize for any inconvenience. Kind regards xxxxxxxx" Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9 Last edited by dg7feq; 27-05-2008 at 22:42.. Reason: update

	(#2)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	28-05-2008, 09:04 EDIT: confirmed by customer care now: "Good Afternoon We will have to go through the rates and update them and make any necessary changes. what was billed to your SIM is the correct cost per call. We apologize for any inconvenience. Kind regards xxxxxxxx" It's probably to difficult to link their billing system to publish the rates on the website. So everytime something changes in the billing systems it's automatically updated on the website.

	(#5)
pxtb (Offline) Junior Member Newbie Posts: 1 Join Date: 27 Nov 2009 Country:	27-11-2009, 12:09 my card has been changed twice because of yackie changing carrier. currently i am still waiting for a change of card since they last changed carrrier. my sim is absolutely useless. They reply to email but just give different dates when it would start working again.