Question/Help with WIND SIM-card

[andy]

My Wind SIM was coming up for recharge

Dialling *124*4242# I had the menu in English, but only Wind recharges or "easyricarica" options were there. The O2 voucher code wasn't recognised on the Wind option.

Dialling 4242 (while on O2) gave me a menu in Italian, and the second option seemed to be for international, but the DTMF wasn't working earlier, and later on nothing happened at all after I pressed 2

So I logged in to the account and tried with a UK Visa debit card, and it worked, and 2 email confirmations came

I'm sure I read that this didn't used to be possible; certainly didn't work for me a year ago

[DaveRo]

Originally Posted by andy

So I logged in to the account and tried with a UK Visa debit card, and it worked, and 2 email confirmations came

My recollection is that when I last did this you get emails saying it's worked - but it doesn't.

Dave

[elistoughton]

Originally Posted by andy

Dialling *124*4242# I had the menu in English, but only Wind recharges or "easyricarica" options were there.

Are you sure this is what you dialed to get the menu in English? I tried this, but it didn't work. I would really like to know how to get it in English.

[fedeprovenza]

Yes, that number is right. You've to dial '6' in the menu to change the language

[elistoughton]

Originally Posted by fedeprovenza

Yes, that number is right. You've to dial '6' in the menu to change the language

I'm sorry, but if you could walk me through how to do this that'd be great.

thanks

[andy]

Originally Posted by elistoughton

I'm sorry, but if you could walk me through how to do this that'd be great.

thanks

dial *124*4242# [send]

wait for callback (screen message in Italian); answer

start listening to the menu; don't bother with the whole lot

press 6

another menu means press 1 for Italian; 2 for English

then the menu repeats in English: sms info services 0; recharge 1; balance 2, etc ...

the call is free here, but I wouldn't be certain about everywhere; you can also check the balance by dialling *123#

[fedeprovenza]

Originally Posted by andy

the call is free here, but I wouldn't be certain about everywhere; you can also check the balance by dialling *123#

i think the call is free everywhere

[andy]

Originally Posted by andy

So I logged in to the account and tried with a UK Visa debit card, and it worked, and 2 email confirmations came

Today I tried this again and it doesn't seem to work; I get an instant pop-up message that the credit card is new or not accepted. But it's a reissue of the same card used a year ago, only expiry date and a couple of numbers have changed

Have Wind ceased accepting foreign cards?