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wolfgang (Offline)
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Default 07-01-2008, 20:08

Last week it wasn't possible to reach me in Austria, outgoing calls were possible.
   
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VladS (Offline)
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Default 07-01-2008, 20:42

Quote:
Originally Posted by wolfgang View Post
Last week it wasn't possible to reach me in Austria, outgoing calls were possible.
Roaming on the ONE network in Austria's been quite unreliable in the last month. United Mobile, Yackie and even O2 UK wouldn't receive calls just before New Year's. Switching networks to A1 or T-Mobile fixed the problem.


VladS
Mobile phones: iPhone 5, Blackberry 9900, Nexus S, Samsung S3322 duos
Mobile data cards: Huawei E587u-5, Huawei E583c, Huawei E160
Postpaid SIMs: CA: Fido, Wind; INTL: Telna
Prepaid SIMs: DE: Fonic, Lidl; AT: yesss!, bob; UK: O2; US: AT&T; RO: Orange, Vodafone; FR: b&you, Lycamobile; NL: Lycamobile; BE: Lycamobile, Jim Mobile; CL: Entel; MX: Telcel; INTL: eKit Blue, eKit Yellow
Dead SIMs: too many to list
   
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JohnDoe
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Default 08-01-2008, 21:38

For those who have problems with incoming calls ... Please read the message I received from YM support:

>>Good Afternoon,

Our SIM does not work on every network that is available when you travel to different destinations. That's why you will have to manually select the network that will work with the SIM. If you are experiencing problems receiving a call on your 354 number than you may have to use your other number attached to the SIM. Some networks may have a problem recognizing the FREE incoming call number and you have the other number as a back up for you to receive calls in the destination at you are experiencing a problem. But yes you will have to manually select the network.

Regards<<

This is a joke ... I had to read this notice twice.

That the SIM ist not working on every network is OK, itīs also no problem to switch the networks. BUT, "If you are experiencing problems receiving a call on your 354 number than you may have to use your other number attached to the SIM.", is a bad joke. What if I donīt want to use the DID? What is if I donīt want to pay the fee for DID incoming calls, if the business plan is build on this topic then thank you very much but Iīm not using this SIM any more. If some networks have problems recognizing the FREE incoming call number, why do I as customer have to pay the costs? Why canīt you guys at YM make usable agreements with those network operators? In HU all three available networks have problems to recognize the FREE incoming number, so to witch network should I switch there? Or please let me know how to handle my issue in Slovakia? Next question, how will I know, when incoming calls will be blocked by network operators, that Iīm not available?

Iīm really pi..ed, I did wonder the whole time what the problem could be, why Iīm not available for incoming calls, why always incoming calls from the T-Mobile network are blocked, they wonīt even be directed to the mailbox! (and it is not only the T-Mobile network)

Itīs not my fault as customer that your product is still in Beta stadium so PLEASE get those things straight, cause you do advertising with the FREE incoming number and on the end of the day this FREE incoming is a charged DID number.

>>ironic-mode-on<< The way this message is written shows that you guys knew about this issue, why donīt you tell this? Oh I forgot, If you would tell it then we would know it is no FREE incoming number, excuse ... my fault >>ironic-mode-off<<

Last edited by JohnDoe; 08-01-2008 at 21:51..
   
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