yackie mobile review

[andy]

Originally Posted by YackieMobile

Hi Mister......

This mystake will be fixed Monday morning, with also a new Rates Tables

Have a great BBQ.....

At the moment, as pointed out, some of your outgoing published rates are 10 to 30% higher than your supplier, and significantly above the Eurotariff available to anyone in Europe.

Your remarks appear to suggest that the published rates are the mistake, but the posts of John Doe suggest that these higher charges have actually been billed, and perhaps even for some time.

14th November:

Originally Posted by JohnDoe

I took today a closer look on the per minute prices, to my surprise all calls I made until today had been billed with completely other prices than shown by the rate calculator.

22nd

Originally Posted by JohnDoe

, since I have the SIM card I´ve been not charged the regular price which was 0,69 US cent, so this 0,79 US cent crap was the whole time in your system implemented and you do charge it constantly.

Why doing business this way???

... @YackieMobile ...

Hi Mister......

This mystake will be fixed Monday morning, with also a new Rates Tables

Have a great BBQ.....

... come on have I hurt you? I honestly apologies for being possibly rude.

The thing I really do not understand is the following, why are you implement new prices in the web interface when you don´t gave the new quotes green light?

It is a BIG plus point that you keep up the conversation in this forum, it is BIG plus point that you change things. No question about that. It !would! be very sad if you !would! think that customers won´t look after purchased goods.

Just a idea from me why don´t you implement a service update site on yackiemobile.com to avoid situations like this? Small ad hoc infos (before you do changes), just to make sure that customers understand what is going on.

After the Callkey crash everybody is nervous and is asking who will be the next.

So take my apologise if this was an mistake and not thought this way

[YackieMobile]

Originally Posted by JohnDoe

... @YackieMobile ...

Hi Mister......

This mystake will be fixed Monday morning, with also a new Rates Tables

Have a great BBQ.....

... come on have I hurt you? I honestly apologies for being possibly rude.

The thing I really do not understand is the following, why are you implement new prices in the web interface when you don´t gave the new quotes green light?

It is a BIG plus point that you keep up the conversation in this forum, it is BIG plus point that you change things. No question about that. It !would! be very sad if you !would! think that customers won´t look after purchased goods.

Just a idea from me why don´t you implement a service update site on yackiemobile.com to avoid situations like this? Small ad hoc infos (before you do changes), just to make sure that customers understand what is going on.

After the Callkey crash everybody is nervous and is asking who will be the next.

So take my apologise if this was an mistake and not thought this way

The prices billed was the good one, we will decrease the price, for just respecting the Prices Showed to our Web site, before we made the change

09 charge a set up price, We dont....( but they charge us )

Hungary to Germany need to be billed 0,89 $ per minutes, but
we will decrease to $0,69

DE to DE ....we will also decrease, and we will also change the call to a land line by decreasing the rate for 0,10 $ to most of the countries