yackie mobile review

[n875]

Originally Posted by bbob

You can call the 105 number for customer support but what is the rate for doing this or is it free of charge ? Same question for the number 108 for voicemail ?

I try to call 105 and see there is a charge associated to the Yackie Mobile help hotline number +44 8458693542 (UK)... Look like call 105 will dial that UK +44 8458693542

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Yackie Mobile, there are severals software bugs

If I log into my account on http://www.yackiemobile.com and go to "My GSM Account" to view the Calls History...

a) I can't change the 'Start' and 'End' date... It always show today date...

b) I think the call history reports wrong compare to the call history when login to http://my.yackiemobile.com

For example, the call history from http://www.yackiemobile.com displays...

2007-10-25 19:17:32 1613XXXXXXX CANADA Jockvale [Fixed] - 70 sec - $3.18
2007-10-25 00:18:07 448458693542 UNITED KINGDOM 0845 Non-Geographic - 27 sec - $1.539

Total $4.719


While the call history from http://my.yackiemobile.com displays....

354380XXXXXX 1613XXXXXXX CANADA Jockvale [Fixed] 2007-10-25 21:17:32 - 2:00min - $0.48000
354380XXXXXX 1514XXXXXXX CANADA Rogers [Mobile] 2007-10-25 21:17:32 - 2:00min - $2.70000
354380XXXXXX 448458693542 UNITED KINGDOM 0845 Non-Geographic 2007-10-25 02:18:07 - 0:27sec - $0.18900
354380XXXXXX 1514XXXXXXX CANADA Rogers [Mobile] 2007-10-25 02:18:07 1:00min - $1.35000

Total $4.71900

Same total $4.719 but the call history are different... I can see from the call logs that http://www.yackiemobile.com call history not display any call to 1514XXXXXXX which has the same area code 514 as my DID forward to the SIM...

BTW, the Yackie Mobile website certificate is expired a week ago on 10/17/2007. Please update your website certificate.



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I have a question...

1) If we don't want the SIM GSM voice mail, can you disable it for us? we need to call/email support and ask to disable it?

2) When the SIM GSM voice mail is disabled and the phone is off... if someone call the SIM/DID number, will the callers hear the ring even the SIM/phone is off... and how many rings the callers will hear before it stop ringing...

The reason I ask these questions because I have something like forwarding/following me to several phone numbers... Currently with the SIM voice mail on, if the phone is off or no network found... It only rings twice and go to voice mail... If it rings longer then I will have enough time to pickup my other phone I configured to ring many phone numbers at the same time...

[YackieMobile]

Hi,

Same total $4.719 but the call history are different... I can see from the call logs that http://www.yackiemobile.com call history not display any call to 1514XXXXXXX which has the same area code 514 as my DID forward to the SIM...

Yackie's product is a callback solution. The extra number you see in the second CDR view contains the original A leg callback to your mobile location while the first one combines the two, this will be fixed soon because it can cause confusion.

Originally Posted by n875

I try to call 105 and see there is a charge associated to the Yackie Mobile help hotline number +44 8458693542 (UK)... Look like call 105 will dial that UK +44 8458693542

I will find out what the exact rate should be for calling support, I don't believe that it will be free.

1) If we don't want the SIM GSM voice mail, can you disable it for us? we need to call/email support and ask to disable it?

It is not currently possible to disable voicemail, but this is being worked on.

YackieTech

[n875]

Originally Posted by yackietech

Yackie's product is a callback solution. The extra number you see in the second CDR view contains the original A leg callback to your mobile location while the first one combines the two, this will be fixed soon because it can cause confusion.

I see the new fixed. It is very quick. Now it displays clear and nice the LegA, LegB and the final combine price.

Another the suggestion for displaying the call history. Currently I see there is a seperated list... 1 for Incoming Call and 1 for Outgoing Call... But there is a problem, because you use callback solution... Currently it displays seperate into 2 lists and people don't know it is only 1 call.

For example, I see there is 1 call my call history at www.yackiemobile.com at 2007-10-26 13:44:10

Incoming Call
2007-10-26 13:44:10 354380XXXXXX CZECH REPUBLIC Oskar Mobil [Mobile] - call 36sec - $0.00000

Outgoing Call
2007-10-26 13:44:10 354380XXXXXX ICELAND 09 Mobile [Mobile] call 36sec - charge 60sec - $0.79
LegA 420770013862 CZECH REPUBLIC Oskar Mobil [Mobile] $0.35000
LegB 354380XXXXXX ICELAND 09 Mobile [Mobile] $0.44000



While it displays as 1 list at my.yackiemobile.com as

354380XXXXXX 354380XXXXXXXXXXXX ICELAND 09 Mobile [Mobile] 2007-10-26 15:44:10 - 1:00min - $0.44000
354380XXXXXX IN420770013058 CZECH REPUBLIC Oskar Mobil [Mobile] 2007-10-26 15:44:10 - 0:36min - $0.00000
354380XXXXXX 420770013862 CZECH REPUBLIC Oskar Mobil [Mobile] 2007-10-26 15:44:10 - 1:00min - $0.35000


My suggestion is display it as 1 list and have a column say it is Incoming or Outgoing.

[YackieMobile]

Originally Posted by n875

I

The reason I ask these questions because I have something like forwarding/following me to several phone numbers... Currently with the SIM voice mail on, if the phone is off or no network found... It only rings twice and go to voice mail... If it rings longer then I will have enough time to pickup my other phone I configured to ring many phone numbers at the same time...

Hi

You can also log in your yackiemobile admin and select to do not receive the call on the GSM, but only to the SIP and from then to forward it to any number you want.....( need some credit in the voip account off course )

[Sebastian]

Originally Posted by YackieMobile

You can also log in your yackiemobile admin and select to do not receive the call on the GSM, but only to the SIP and from then to forward it to any number you want.....( need some credit in the voip account off course )

You're talking about the DID here, right, and not the SIM MSISDN (+354..)?