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YackieMobile (Offline)
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Smile 25-10-2007, 19:39

Hi bbob,

Thanks for your time in reviewing Yackie's product, I just wanted to clarify some issues here.

1) It's not necessarily fair to compare GSM and VOIP (look at the price difference between fixed line and mobile) To begin with, the $0.29 incoming fee does not provide Yackie with any revenue. It was a special case where it was more important to provide you with good service than make money. If Yackie was to only charge you $0.29 + a voip call then it wouldn't make commercial sense (look at what's happening around us in this market, i.e. some of the IOM products being shutdown).

2) Mexico incoming DID costs $1.54 due to the surcharge imposed on roaming customers there.

"Example Germany
Incoming =free or 0.29 through DID number
Calling France from Germany is $ 0.59 to fixed and mobile
Making a yacki voip call to france is $ 0.024 for fixed line and 0.271 to mobile.
So I would think the rate would be $0.29 + $0.024 / 0.271 = $0.314 / $ 0.561"

3) The Germany example is $0.56 for mobile, (sounds like a lot in USD) which is €0.39, lower than the new EU maximum rates.

Calling UK from austraila is $ 0.49 to fixed and mobile
4) €0.34 to the UK from australia roaming is a bargain in my opinion.

"Because of the many free incoming countries I will probably use the sim in combination with pbxes and voicetrading and setup my own did forward and callback.
Using this solution forwarded DID calls will only cost me euro 0.114 / $ 0.16 per minute."

I would like to explain here. The cost of running a GSM worldwide roaming network is very high. All we need for VOIP is a PC with some software and an internet connection. This is not the case for GSM. The infrastructure and switching equipment required is very expensive (€100.000 is pocket change in this world) Apart from that, you need interconnect and roaming agreements and quality SS7 termination worldwide. By using your international prepaid GSM phone for your own callback, you make it impossible for your operator to make any money, which is not sustainable long term.

I can only ask that anyone reading this who uses international prepaid roaming SIMs for their own callback solutions remember that if everyone were to do so, their operator would not survive.

We strive to provide high-quality worldwide roaming in 190 countries at low cost. We welcome any suggestions as to how we could improve our service.

Many thanks,

Yackie Tech

Last edited by YackieMobile; 26-10-2007 at 12:24.. Reason: corrected germany mobile
   
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hawkdeira (Offline)
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Default 25-10-2007, 19:49

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Originally Posted by yackietech View Post
By using your international prepaid GSM phone for your own callback, you make it impossible for your operator to make any money, which is not sustainable long term.

I can only ask that anyone reading this who uses international prepaid roaming SIMs for their own callback solutions remember that if everyone were to do so, their operator would not survive.
That's a fair point. We all want the advantage of our international roaming sims but we have to allow the providers to make a living, or we'll have Callkey and the Isle of Man situation all over again (-:
   
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MATHA531 (Offline)
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Default 25-10-2007, 19:57

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Originally Posted by hawkdeira View Post
That's a fair point. We all want the advantage of our international roaming sims but we have to allow the providers to make a living, or we'll have Callkey and the Isle of Man situation all over again (-:
I'm not sure this was the issue with the Isle of Man fiasco....when I was checking out rates on cbw and enlinea, I noted that rates to use their services from UK mobiles were extremely high and it simply wasn't economical to use them (that is CBW and Enlinea) to call out on an Isle of Man sim card. Likewise, it is not economical to call out on a UM+ card using cbw and/or enlinea as rates are in the vicinity of $0.50/minute for UK mobiles as opposed to $0.29 to German and French mobiles.
   
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Default 25-10-2007, 23:30

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Originally Posted by MATHA531 View Post
I'm not sure this was the issue with the Isle of Man fiasco....when I was checking out rates on cbw and enlinea, I noted that rates to use their services from UK mobiles were extremely high and it simply wasn't economical to use them (that is CBW and Enlinea) to call out on an Isle of Man sim card. Likewise, it is not economical to call out on a UM+ card using cbw and/or enlinea as rates are in the vicinity of $0.50/minute for UK mobiles as opposed to $0.29 to German and French mobiles.
I'm not sure if people here realise that if you get any rate for free prepaid international mobile incoming below around $0.50 that there is some operator in the chain losing money, this is the reason why there is bad access to prepaid number ranges from many voip operators and also why the numbers get blocked.

International prepaid callback roaming isn't really a free lunch, most of the operators providing these services are struggling due to the sheer cost of maintaining the mobile network, then people like us come along and say hey, it's expensive to call the numbers, but still want free incoming when the operators are making hardly any money.

Let me elaborate, the SMS charges are very high in a roaming scenario, let's suppose $0.30 per message, you make a call and it's busy, so you call back in 5 minutes, operator has fees of $0.60 to cover along with the callback charge from the first call, say $0.20. .. so operator has fees of $0.80 to cover when you pick up, you talk for 2 minutes and pay $1.00, operator makes 20c.

Then people think, hey, I paid $1 for a 2 minute call, how expensive, let's use callback, and so the operator doesn't even get his 20c.

More power to Yackie for providing a professional and value packed service with local DID ranges in scores of countries with good quality voice and good support

Last edited by gsmmaster; 25-10-2007 at 23:38..
   
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andy (Offline)
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Default 26-10-2007, 11:21

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Originally Posted by yackietech View Post
While it's true that if you use your own callback, you pay the SMS, the example I gave was how the operator makes 20c, which is far below what the operator needs to cover costs.
Actually, I think forum members will be able to notice quite easily that none of your own four posts so far discussed this, and in fact these remarks were made by another new username


Quote:
Originally Posted by gsmmaster View Post
I'm not sure if people here realise that if you get any rate for free prepaid international mobile incoming below around $0.50 that there is some operator in the chain losing money, this is the reason why there is bad access to prepaid number ranges from many voip operators and also why the numbers get blocked.

International prepaid callback roaming isn't really a free lunch, most of the operators providing these services are struggling due to the sheer cost of maintaining the mobile network, then people like us come along and say hey, it's expensive to call the numbers, but still want free incoming when the operators are making hardly any money.

Let me elaborate, the SMS charges are very high in a roaming scenario, let's suppose $0.30 per message, you make a call and it's busy, so you call back in 5 minutes, operator has fees of $0.60 to cover along with the callback charge from the first call, say $0.20. .. so operator has fees of $0.80 to cover when you pick up, you talk for 2 minutes and pay $1.00, operator makes 20c.

Then people think, hey, I paid $1 for a 2 minute call, how expensive, let's use callback, and so the operator doesn't even get his 20c.

More power to Yackie for providing a professional and value packed service with local DID ranges in scores of countries with good quality voice and good support
As well as that, perhaps you could also edit some of the inaccurate exchange rates used in another post, in which both $0.56 and $0.49 are said to be equal to $0.34

Quote:
Originally Posted by yackietech View Post
3) The Germany example is $0.56 for mobile, (sounds like a lot in USD) but that is only €0.34, which is much lower than the new EU maximum rates.

Calling UK from austraila is $ 0.49 to fixed and mobile
4) €0.34 to the UK from australia roaming is a bargain in my opinion.
Your own website shows that calls to UK landlines and mobiles differ in price

Last edited by andy; 26-10-2007 at 11:36..
   
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gsmmaster (Offline)
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Default 26-10-2007, 12:04

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Originally Posted by andy View Post
Actually, I think forum members will be able to notice quite easily that none of your own four posts so far discussed this, and in fact these remarks were made by another new username
Hi, just to clarify, YackieTech is as advertised, Yackie technical support and is maintained by any one of Yackie's technical staff, gsmmaster is a personal username.
   
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YackieMobile (Offline)
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Default 26-10-2007, 12:25

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Originally Posted by andy View Post
... perhaps you could also edit some of the inaccurate exchange rates used in another post, in which both $0.56 and $0.49 are said to be equal to $0.34
Your own website shows that calls to UK landlines and mobiles differ in price
Rate corrected in post, thank you for the tip
   
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