Callkey Latest/Is there hope? [merged threads]

[RTuesday]

Originally Posted by krlk

few seconds ago i get information.
By monday i should work again.

if you meant to say "it" should work again, and you meant this Monday, it didn't. No surprise there. Presumably just stalling by one reseller trying not to lose customers.

[krlk]

Yes RTuesday it was type mistake

by the way
maybe WE (prepaidgsm forum group) will ask resellers for prepaided money back?

[bbob]

Originally Posted by krlk

Yes RTuesday it was type mistake

by the way
maybe WE (prepaidgsm forum group) will ask resellers for prepaided money back?

I am not a lawyer but how I see it is that you bought a prepaid card from a company. You paid that company and have a relationship with that company.
The company you bought from has not gone out of business and is still alive.
The problem is that their supplier is out of business and if the company you bought your card from has paid the full amount on you prepaid card to the company out of business now they have a problem.

Legally you have no relationship with the company that has gone out of business. Theirfore you still have credit from the company you bought your card from. As with any prepaid card you can't ask your money back but the would have to offer you a replacement service and transfer the prepaid amount to the new service.
This is as long as they can pay it and are not going bankrupt because of this.
So the only thing you can hope for is a replacement sim from another provider and have the money tranferred to the new sim.

[hrgajek]

Hello,

It's Wednesday 10th October and nothing works.

Some telephone companys tell me if dialling the +44 7624 1xxxxx this number does not exist, others give me the callkey announcement, "unavailable" at the end, both is the same thing.

Replacement SIM did also not arrive yet.
Globalsim.de Customercare was a little bit unfriendly "Why do you call? The Replacement SIMs were shipped End of last week."

Anybody from Isle of Man reading here?