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(#1)
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Senior Member
Prepaid Specialist
Posts: 869
Join Date: 15 Oct 2004
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![]() Service update
14:47 8th October The service provider reports that they are in the process of seeking ways that the service may be reenabled and that discussions are now well underway. All parties are anxious to have the service resumed as soon as possible and are doing what they can to meet this objective. They report that they cannot give a definitive outcome or timescale, but that the conclusion to the processes involved should be within the next 36 hours. GeoSIM awaits further information at this time and hopes that there is a positive outcome for all concerned. _____________________________________ Service update 10:50 8th October 2007 We are continuing to seek a reliable alternative system for our customers and have identified a number of solutions which we are continuing to appraise. We appriciate the inconvinience caused by the continued lack of service and thank you for your patience. __________________________________________________ ___ |
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(#2)
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Senior Member
Prepaid Specialist
Posts: 869
Join Date: 15 Oct 2004
Country:
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![]() Just passing along the latest advisory from geosim:
Service Alert - IMPORTANT INFORMATION Replacement SIMs - If you are an existing GeoSIM customer you are advised to maintain possession of your GeoSIM. We are aware of a number of companies offering to take your GeoSIM and "swap" it for a free replacement. You are strongly advised to keep possession of your GeoSIM until a suitable solution is found. If we need to replace your GeoSIM, you will need to register your requirement for a replacement SIM. Registration facilities will be available on our website soon. You may also be required to return your GeoSIM to us so that your GeoSIM online account can be closed properly and securely and any remaining call credit be transferred to any replacement SIM we may or may not need to provide. We are currently looking at a number of options for our customers. Although, this is taking a little longer than hoped, we are aiming to provide a long term solution, rather than a "quick fix". IF YOU ARE AN EXISITING CUSTOMER YOU ARE ADVISED THAT IF YOU PASS ON YOUR GeoSIM TO ANY UNAUTHORISED SUPPLIER OR TRADER, TRANSFER OF YOUR CALL CREDIT WILL NOT BE POSSIBLE. You should also consider the possibility of the service being resumed and consider the problems of unauthorised people using your GeoSIM or phone number. Your patience and understanding is appreciated at this time. |
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(#3)
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DEALER
Advanced Member
Posts: 55
Join Date: 27 Nov 2005
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(#4)
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DEALER
Prepaid Fan
Posts: 108
Join Date: 01 Oct 2007
Country:
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![]() ![]() ---------------- Great gossip----------------- As you will already have noticed, it was not possible to restore the system today as had been hoped. We will have a further update in 24 hours. Please note that any system restoration will not be done by CallKey but by a third party using CallKey assets which it will have purchased. Although the brand may be reused, CallKey as a company has ceased trading and will not resume trading. Therefore, throughout this month, CallKey has had no employees and hence support and information through this channel and any other has been on a best efforts basis. We are doing our best to keep you informed using the information we have available and the commitments we are given from the parties along the way, but as these are second hand it is very hard to be definitive and certain - which I know is very frustrating. We thank you for your understanding so far, and we hope that the next news we can deliver is the introduction to the third party who can propery, and with authority, answer your questions and concerns. post by easyroam.co.uk aka: gossiproam ![]() |
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(#5)
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Senior Member
Prepaid Expert
Posts: 499
Join Date: 20 Feb 2007
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![]() so hang on to your de-icer cards, the will become expensive again. Looks like some trademarktet where priceing for de-icers cards can fluctuate day by day.
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(#6)
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Senior Member
Prepaid Fan
Posts: 105
Join Date: 01 Oct 2007
Location: between Kaiserslautern and Heidelberg, Germany
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![]() FYI: I've seen the e-mail from corporate @ callkey , which was quoted by easyroam, too. I think its real.
This is "benefit" of outsourcing. May be the guys at the "third party" are just to find out, how their fresh bought computers work and how to setup a GSM database ? ![]() Seems we get here a rich featured multilevel, multiplayer, action game, but not a reliable and stable mobile telephone company. ![]() Henning Gajek on air with: Telekom (T-Mobile) DE - Vodafone DE - Telefonica-(o2) DE - FreeTimeTele.com (DE/UK) - Swisscom CH - |
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(#7)
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Senior Member
Prepaid Expert
Posts: 499
Join Date: 20 Feb 2007
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(#8)
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DEALER
Prepaid Fan
Posts: 108
Join Date: 01 Oct 2007
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(#9)
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Senior Member
Prepaid Pioneer
Posts: 696
Join Date: 01 Aug 2006
Location: Madrid
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![]() In theory, if this switches back on, will these just pick up off from where they were before? i.e. Will all credit still be there, and if you had a call-forward set up, will that still be activated?
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(#10)
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Junior Member
Amateur Member
Posts: 9
Join Date: 03 Oct 2007
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![]() Quote:
however, the issue with your balance is upto your provider. |
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