Help with United Mobile sim

[hawkdeira]

Originally Posted by Jrott

So far this is what I see
Test phone is a unbranded Motorola Pebl and a unlocked Nokia 6230, sim's can recieve calls but not make calls. The message is always "Number Not Allowed"
I tried calling numbers in both America and UK (I am in America) I dialed +1732xxxxxxx for calling the American line and +4407722xxxxxx, tried dropping the zero, tried without the +44 since the UM sim is a UK number but always get "Number Not Allowed" I also tried the manual network select and tried the calls using both the att and t-mobile network
Am I doing something wrong? Is this a known issue? I did see posts regarding network busy messages but not "Number Not Allowed"

Are you trying to make these calls by using the keypad of the mobile phone?

I think what you have to do is look through the menus on the phone and find an item called either "Services" or "United Mobile" and initiate the call through that menu and not dial directly from the keyboard.

If you dial your number through that menu you should then get a callback from UM and hear the number ringing out.

And you must drop the leading 0 in the number you are trying to dial
i.e. +44 1529 305xxx NOT +44 01529 305xxx

Hope that helps.

[Przemolog]

Originally Posted by hawkdeira

And you must drop the leading 0 in the number you are trying to dial
i.e. +44 1529 305xxx NOT +44 01529 305xxx

Hope that helps.

And, if all fails, try dialing *137*441529305xxx# instead of +441529305xxx ....

[Jrott]

Originally Posted by hawkdeira

Are you trying to make these calls by using the keypad of the mobile phone?

Hi Hawk, yes I was, I will look for that menu you mentioned and try it. I am also going to try direct from the keypad *137*1848xxxxxxx# and *447722xxxxxx# I will also try storing that to the sim and try dialing from the sim.
Thanks again to everyone for the help so far