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prion (Offline)
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Default 01-10-2007, 08:11

Quote:
Originally Posted by DRNewcomb View Post
I opened a trouble ticket telling them I didn't want an account that charged $3.75 per month and got a terse "Thanks for your business." reply. Now I can't get into my account. It looks like they just took my credit balance. I think I'm due some explanation.
They will give you a new login number once the process is complete. They will also transfer your balance to the new account. Only the passwd remains the same.
   
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DRNewcomb (Offline)
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Default 01-10-2007, 13:00

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Originally Posted by prion View Post
They will give you a new login number once the process is complete. They will also transfer your balance to the new account. Only the passwd remains the same.
OK. I'll try to be patient. They could have told me something like that.
   
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MATHA531 (Offline)
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Default 01-10-2007, 14:46

.....anybody ever hear the term bait and switch...that is exactly what has happened here and while it is not illegal, it is certainly immoral (and no there have been no recent legislation to justify this charge...it's greed pure and simple).
   
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cali99boy (Offline)
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Thumbs down 15-10-2007, 21:59

the deal seemed to have gotten worst. I logged in to find this message:

"BILLING CHANGE -
We are now charging the extremely low rate of $0.0118 per minute for inbound Calls.
To avoid service interruption: Customers without Ultimate Calling Plans must
have prepaid funds available to cover the cost of these calls "

I was using Voicestick primarily to forward calls to an international number.

Great...
   
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