Voicestick no longer free - now $3.75/month

Bossman · 28-09-2007, 17:48

How did you go about it. Called them or just opened a ticket via the web. Also, how did you know you got cancelled? They sent a verification or the # just no longer works?

I don't know why they always wait till the last minute to make theri announcements...if at all. They are actually giving less than a week notice.

Quote:

Originally Posted by petkow

I got cancelled in little more than 3 hours. Not too bad! I only just realised that I had a couple of $'s of credit that I forgot to use though.

(headbang)

snaimon · **Trouble ticket -** 28-09-2007, 19:22

Quote:

Originally Posted by Bossman

How did you go about it. Called them or just opened a ticket via the web. Also, how did you know you got cancelled? They sent a verification or the # just no longer works?

I don't know why they always wait till the last minute to make theri announcements...if at all. They are actually giving less than a week notice.

I submitted a trouble ticket. They emailed me back. I too lost credit but they GAVE $5 free to sign up. I have not tried the number. Given the SHORT NOTICE (start of fees on Oct 1), I was surprised the responded so quickly.

A buddy of mine can't get his voicestick to work at all. Could not dial out; could not receive calls. Even reloaded software. He wrote emails and we called one day (he is without a phone otherwise) and left a voicemail for their CS staff; nobody answered - it was 430 or so in the afternoon on a weekday. As far as we can tell, they never responded.

Stan

prion · 29-09-2007, 05:38

Quote:

Originally Posted by snaimon

I submitted a trouble ticket. They emailed me back. I too lost credit but they GAVE $5 free to sign up. I have not tried the number. Given the SHORT NOTICE (start of fees on Oct 1), I was surprised the responded so quickly.

A buddy of mine can't get his voicestick to work at all. Could not dial out; could not receive calls. Even reloaded software. He wrote emails and we called one day (he is without a phone otherwise) and left a voicemail for their CS staff; nobody answered - it was 430 or so in the afternoon on a weekday. As far as we can tell, they never responded.

Stan

i have also submitted the ticket two days ago and still no reply from them....

snaimon · **? not sure -** 29-09-2007, 13:51

Quote:

Originally Posted by prion

i have also submitted the ticket two days ago and still no reply from them....

I BELIEVE (others please correct me if I am wrong) they send an AUTOMATIC response IMMEDIATELY with a trouble ticket number. Did you receive that? If not, I suggest you submit a new ticket.

You may want to check your SPAM filters.

Best wishes,

Stan

prion · 29-09-2007, 19:25

Quote:

Originally Posted by snaimon

I BELIEVE (others please correct me if I am wrong) they send an AUTOMATIC response IMMEDIATELY with a trouble ticket number. Did you receive that? If not, I suggest you submit a new ticket.

You may want to check your SPAM filters.

Best wishes,

Stan

I have received this response. But nothing more besides that.

dg7feq · 29-09-2007, 20:12

i asked them to change to the outgoing plan and one day later they confirmed and sent me the new login data.

So now my question from the other thread again... how can i get a cheap or free US phone number that could ring on my SIP device?

Chris

	(#6)
dg7feq (Offline) Senior Member Prepaid Guru Posts: 1,164 Join Date: 04 Feb 2006 Location: Germany Country:	29-09-2007, 20:12 i asked them to change to the outgoing plan and one day later they confirmed and sent me the new login data. So now my question from the other thread again... how can i get a cheap or free US phone number that could ring on my SIP device? Chris Germany: o2 blue all-in L, simquadrat Thailand: truemove (phone+sms+wifi) International: xxSim+372, toggle +44/+49/+41/+31 Phones: Huawei Mate7, Huawei P9