United Mobile+ (new service with +44 Jersey number)

[borjeg]

I have tried the new Jersey based card.

When I check the balance I get the message that the credit is only valid 17 days more!!!
Yesterday it was 18 days a.s.o.

I've been searching their home page to find out why and what are the rules for the credit expiry. Not a single word!

I had no such problems with my Liechtenstein based old card, before I updated. Now I'll use TravelSIM instead. No problems here.

So I had to call 094, customers service. After two unsuccesfull tries, euro 2.86 were gone!!!

When I finally came through the girl didn't know anything about credit expiry.

So I have to warn you all. Something is very wrong with the United-Mobile.

[herkdrvr]

Originally Posted by borjeg

I have tried the new Jersey based card.

When I check the balance I get the message that the credit is only valid 17 days more!!!
Yesterday it was 18 days a.s.o.

I've been searching their home page to find out why and what are the rules for the credit expiry. Not a single word!

I had no such problems with my Liechtenstein based old card, before I updated. Now I'll use TravelSIM instead. No problems here.

So I had to call 094, customers service. After two unsuccesfull tries, euro 2.86 were gone!!!

When I finally came through the girl didn't know anything about credit expiry.

So I have to warn you all. Something is very wrong with the United-Mobile.

Sounds like the thing to do is keep using the old card until they get this thing fixed! Or better yet, I think I'll try my TravelSim card until this gets fixed!