United Mobile+ (new service with +44 Jersey number)

MATHA531 · 02-08-2007, 18:45

Well I think they discovered, thought or whatever that fewer and fewer people were using the +423 cards due to the unbelievably high price that telcoms instituted to call Liechtenstein mobiles...the question still remains why these prices went up so high so quickly and who is ultimately responsible.

As I have noted, it is interesting that on those services which cannot distinguish one +44 card from another, prices to UK mobiles in some cases remain much higher than say prices to German or French mobiles (see cbw and enlinea rates to UK mobiles)...also my cheap ld service in the USA (1016868 does not seem able to complete calls to either Jersey or Isle of Man mobiles (get a fast vusy signal!)....and then there is the problem still not apparently resolved that when the phone is off, the caller gets a message, at least here in the USA when indeed you are using a service that can complete a call to the Jersey number, "your international call cannot be completed as dialed. Please check the number and dial again or ask your operator for assistance."

What givess? : (did notify UM customer service of this but have not received a response)...

meir · 02-08-2007, 19:03

I had again the audio issue as I had reported a few days ago. I was at the moment roaming on O2 Czech. Somebody from Switzerland called me and could hear only "Bzzz" sound. Luckly I had his caller ID stored in my phone. Dont know what this can be?

mattm · **Doh! -** 02-08-2007, 23:34

I just upgraded to UM+, and couldn't find the activation link...so I called CS. The CS agent told me that they were recommending that customers not transfer their whole balance yet, because there are "problems" with the UM+ cards that won't be fixed until "next week". Its a good thing he told me this, because it turns out that the UM+ card doesn't roam in the Dominican Republic -- my main reason for having this card!

	(#1)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	02-08-2007, 18:45 Well I think they discovered, thought or whatever that fewer and fewer people were using the +423 cards due to the unbelievably high price that telcoms instituted to call Liechtenstein mobiles...the question still remains why these prices went up so high so quickly and who is ultimately responsible. As I have noted, it is interesting that on those services which cannot distinguish one +44 card from another, prices to UK mobiles in some cases remain much higher than say prices to German or French mobiles (see cbw and enlinea rates to UK mobiles)...also my cheap ld service in the USA (1016868 does not seem able to complete calls to either Jersey or Isle of Man mobiles (get a fast vusy signal!)....and then there is the problem still not apparently resolved that when the phone is off, the caller gets a message, at least here in the USA when indeed you are using a service that can complete a call to the Jersey number, "your international call cannot be completed as dialed. Please check the number and dial again or ask your operator for assistance." What givess? : (did notify UM customer service of this but have not received a response)...

	(#2)
meir (Offline) Senior Member Prepaid Expert Posts: 269 Join Date: 21 Feb 2006 Location: It's long story Country:	02-08-2007, 19:03 I had again the audio issue as I had reported a few days ago. I was at the moment roaming on O2 Czech. Somebody from Switzerland called me and could hear only "Bzzz" sound. Luckly I had his caller ID stored in my phone. Dont know what this can be?

	(#3)
mattm (Offline) Junior Member Newbie Posts: 3 Join Date: 02 Aug 2007 Country:	Doh! - 02-08-2007, 23:34 I just upgraded to UM+, and couldn't find the activation link...so I called CS. The CS agent told me that they were recommending that customers not transfer their whole balance yet, because there are "problems" with the UM+ cards that won't be fixed until "next week". Its a good thing he told me this, because it turns out that the UM+ card doesn't roam in the Dominican Republic -- my main reason for having this card!