united mobile sms issue with tmobile USA

[snaimon]

Originally Posted by AndreA

The game is easy. UM pays the use of FL1's network, simply they have a termination fee higher than the cost of international roaming.

And the high termination fees cause all carriers to increase their rates to +423 663 #. I tried MCI this weekend and with my calling card. After entering the # the friendly voice announced the rate would be $1.18 per minute. Needless to say I hung up before letting it ring.

I also tried dialing with Voicestick. When I do that their system tells me my UM # is not a valid phone number. I left them a voicemail and will probably have to follow up with another call.

Stan

[MATHA531]

Originally Posted by snaimon

And the high termination fees cause all carriers to increase their rates to +423 663 #. I tried MCI this weekend and with my calling card. After entering the # the friendly voice announced the rate would be $1.18 per minute. Needless to say I hung up before letting it ring.

I also tried dialing with Voicestick. When I do that their system tells me my UM # is not a valid phone number. I left them a voicemail and will probably have to follow up with another call.

Stan

Good luck with emails to voicestick...I have written them several times concerning being charged for a 5 minute call to an Isle of Man sim when the phone was hung up before the call was completed.

I have sent the e mail 3 times and they have ignored it. I have called on their number and told all customer service reps were busy and to leave a message and the call would shortly be returned. I am still waiting.

Somebody from voicestick used to participate in this forum. He or she seems to have disppeared.

They are a bunch of rip off agents...this thing of being charged for a 5 minute call they've been aware of for almost a year and they've made no effort to clean up their act.

Unfortunately I must recommend not to use them.

[snaimon]

I did manage to speak with someone at there support # -- this was another day on another topic altogether. All of my previous emails had been ignored.

Agree they should fix the problems if they expect to be around long.

I do have a bit under $5 remaining and retrieving voicemails via internet while I am away is good.

Stan