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Gryphone (Offline)
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Default 06-06-2007, 07:45

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Originally Posted by andy View Post
I'm wondering if this is why there is some difficulty reaching it from some providers, who may have a dialplan that does not allow for this
I haven't heard of any troubles reaching these 13-digit numbers yet, however the +49-157 prefix is pretty new, when it was introduced there was some trouble reaching it with some providers, these problems should have been solved by now though.

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Do other e-plus and their mnvo SIMs have these longer numbers, or is this something gradually being introduced across all German networks?
E-Plus was the last operator to introduce 13-digit numbers, T-Mobile and D2 already used them since 2001, O2 has had them since 2003.
However you can still get a 12-digit number, especially when you sign up for a contract you'll probably get one and even with most prepaid cards there's a chance of getting one.


Active Prepaid SIMs: United Mobile; (RC) China Mobile; (USA) TúYo; (D) Loop, Callya, Simyo; (A) Klax; (I) Wind; (B) Ay Yildiz
Former Prepaid SIMs: (RC) IF; (D) Free&Easy, Xtra; (A) Yesss; (UK) Pay&Go; (E) Movistar; (IS) Frelsi
Mobiles in use: Sagem my101X, Siemens M50, Nokia 6800, Siemens M65, Motorola E770, Samsung SGH-Z500, Nokia 9500
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snaimon (Offline)
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Default SIMYO Germany - 15-11-2007, 00:44

They asked me to update my credit card as it is expiring. Sent them an email which they promptly answered with something RELATED but not specific to my question. Asked me to CALL for any followup. I did this morning. It seems there system will not take any US-based credit card. Funny, that is how I bought it in the first place 2 or 3 years ago and how I made several recharges. The customer care rep was going to check and email me back. Did not happen today. They only accept European-based credit cards.

Stan


Phones: DASH V3 (3)
Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE
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dg7feq (Offline)
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Default 15-11-2007, 08:53

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Originally Posted by snaimon View Post
They asked me to update my credit card as it is expiring. Sent them an email which they promptly answered with something RELATED but not specific to my question. Asked me to CALL for any followup. I did this morning. It seems there system will not take any US-based credit card. Funny, that is how I bought it in the first place 2 or 3 years ago and how I made several recharges. The customer care rep was going to check and email me back. Did not happen today. They only accept European-based credit cards.

Stan
The credit card billing system from eplus is crap. We can not recharge our company SIMYO-cards by credit card anymore either (we have about 100 pcs of them running). eplus has a global limit for each credit card number. If you are over this limit it will never accept this card anymore. We reached the limit (i think it was 2500 Euro) some months ago and now we do manual bank transfers for each card.

Chris


Germany: o2 blue all-in L, simquadrat
Thailand: truemove (phone+sms+wifi)
International: xxSim+372, toggle +44/+49/+41/+31
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