Help getting my Motorola phone to work

kenr · 27-05-2007, 21:51

I spoke to Motorola and no help. They had me do a few things and now my card is locked. The PKU doesn't work either. I have 6 more attempts at the pku. I am surprised that the pin doesn't work as this is a brand new Globalsim card and the pin and pku is clearly printed on the breakout card that the sim came with. I tried calling Globalsim but I am unsure how to dial them from US to UK. I did reach a recording but they didn't say Globalsim. I sent them an email and hopefully they will respond.
I am wondering if my phone is really unlocked. Do you know what kind of error message I would get if I tried a sim card in a locked phone. Would it just appear that my pin and puk is wrong? The company that sold me the phone claims my phone is unlocked and tested, but I don't know how to verify if in fact it is unlocked.
thanks
Ken

	(#1)
kenr (Offline) Junior Member Newbie Posts: 7 Join Date: 27 May 2007 Country:	27-05-2007, 21:51 I spoke to Motorola and no help. They had me do a few things and now my card is locked. The PKU doesn't work either. I have 6 more attempts at the pku. I am surprised that the pin doesn't work as this is a brand new Globalsim card and the pin and pku is clearly printed on the breakout card that the sim came with. I tried calling Globalsim but I am unsure how to dial them from US to UK. I did reach a recording but they didn't say Globalsim. I sent them an email and hopefully they will respond. I am wondering if my phone is really unlocked. Do you know what kind of error message I would get if I tried a sim card in a locked phone. Would it just appear that my pin and puk is wrong? The company that sold me the phone claims my phone is unlocked and tested, but I don't know how to verify if in fact it is unlocked. thanks Ken