United Mobile changes SMS rates & adds 16 countries

snaimon · **Let's see what CONTRACT CS says -** 10-04-2007, 19:26

I tried again to send an SMS from my CONTRACT T-MO US phone. Am at work and don't have the UM phone with me. The online billing has not come thru. HOWEVER, I have written and am to receive an email answer from CONTRACT T-MO CS about the same issue.

It will be interesting to see if the same blocks appear on PRE- and POST-PAY. I made no mention of my chat with the PRE-PAY rep. I am to receive an email answer back.

Anyone know if you can REPLY to the email response from UM CS -- and expect an answer? I have done that. HOWEVER, just to play it safe, I also cut and pasted my reply into their online service request form.

I submitted my 1st question on Saturday and of course both Sun and Mon were holidays in Europe. However, the UM site says they are open 00-24 hours not citing any holiday hour restrictions.

Stan

	(#22)
snaimon (Offline) Senior Member Prepaid Specialist Posts: 898 Join Date: 17 Mar 2004 Location: Richmond, VA USA Country:	Let's see what CONTRACT CS says - 10-04-2007, 19:26 I tried again to send an SMS from my CONTRACT T-MO US phone. Am at work and don't have the UM phone with me. The online billing has not come thru. HOWEVER, I have written and am to receive an email answer from CONTRACT T-MO CS about the same issue. It will be interesting to see if the same blocks appear on PRE- and POST-PAY. I made no mention of my chat with the PRE-PAY rep. I am to receive an email answer back. Anyone know if you can REPLY to the email response from UM CS -- and expect an answer? I have done that. HOWEVER, just to play it safe, I also cut and pasted my reply into their online service request form. I submitted my 1st question on Saturday and of course both Sun and Mon were holidays in Europe. However, the UM site says they are open 00-24 hours not citing any holiday hour restrictions. Stan Phones: DASH V3 (3) Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox